Car Park

Attractive Group Hospitalisation Insurance

Insurance

Company Lunch

Company Trip

Laptop

Hybrid Working Hours

TWY Search International Sdn Bhd

Committed To Build Success Within Ourselves In Order To Provide Exceptional Services.
We will Service Our Clients And Candidates To The Best Of Our Abilities.
We Do This With Uncompromising Professionalism, Integrity And Business Ethics.

Mission Statement

Fun And Young Working Environment Fostering A Great Working Culture
Transparency - Being True To Ourselves
Open Concept - No Barrier Of Communication

Our Culture

We are looking for a proactive, detail-oriented, and customer-focused Customer Service Executive to join our team. In this role, you will be the primary contact for customers, ensuring smooth sales operations and exceptional service delivery. You will manage order processes, coordinate shipments, support the sales team, and work closely with regional counterparts. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong customer relationships.

<h3>Job Responsibilities</h3>
<ul>
<li>Build and maintain strong working relationships with both internal teams and external customers. &nbsp;</li>
<li>Manage run-rate orders with accuracy and ensure timely processing via integrated systems. &nbsp;</li>
<li>Prepare financial analysis, sales data, and product ordering information when required. &nbsp;</li>
<li>Oversee order fulfilment to ensure accurate and on-time shipment and delivery. &nbsp;</li>
<li>Provide comprehensive sales administrative support to the sales team. &nbsp;</li>
<li>Serve as the first point of contact for customer inquiries, issues, and complaints. &nbsp;</li>
<li>Collaborate closely with China counterparts for operational coordination. &nbsp;</li>
<li>Handle ad-hoc tasks and assignments as directed by management.</li>
</ul>

This job is for a Customer Service Executive at an MNC. You might like this job because you’ll be the go-to person for customers, ensuring their orders are smooth and timely while building great relationships in a fast-paced environment!

Customer Service

Customer Support

Order Entry

Order Management

We are looking for a proactive, detail-oriented, and customer-focused Customer Service Executive to join our team. In this role, you will be the primary contact for customers, ensuring smooth sales operations and exceptional service delivery. You will manage order processes, coordinate shipments, support the sales team, and work closely with regional counterparts. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong customer relationships.

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Company Profile

TWY Search International Sdn Bhd