Job Description

We are looking for a motivated and detail-oriented eCommerce Operation Assistant Intern / Trainee to join our team and support our day-to-day online store operations.

Your responsibilities will include: 

-Handling daily customer inquiries via online platforms. 

-Supporting daily sales, orders, and payment coordination. 

-Assisting in managing eCommerce platforms (updating listings, stock status, pricing). 

-Uploading product photos and writing/editing product descriptions. 

-Supporting marketing campaigns, promotions, and company events. 

-Tracking and reporting customer engagement and campaign performance. 

-Helping maintain proper documentation and data entry tasks. 

-Gaining product knowledge—especially in liquor-related products—to improve customer service. 

Job Requirements

-Diploma or Degree in Business, Marketing, Mass Comm, eCommerce, or related field.

-Interest in eCommerce, customer service, or digital marketing.

-Good communication skills (English/Malay, Chinese is a plus).

-Familiar with online shopping platforms.

-Basic knowledge of Microsoft Excel / Google Sheets.

-Responsible, fast learner, and able to work independently.

-Internship placement must be recognized by your university/college (if applicable).

Skills