Job Description

We are looking for a motivated and detail-oriented eCommerce Operation Intern / Trainee to join our team and support our day-to-day online store operations.

Your responsibilities will include:

• Handling daily customer inquiries via online platforms.
   
• Supporting daily sales, orders, and payment coordination.
   
• Assisting in managing eCommerce platforms (updating listings, stock status, pricing).
   
• Uploading product photos and writing/editing product descriptions.
   
• Supporting marketing campaigns, promotions, and company events.
   
• Tracking and reporting customer engagement and campaign performance.
   
• Helping maintain proper documentation and data entry tasks.
   
• Gaining product knowledge—especially in liquor-related products—to improve customer service.
   

Job Requirements

• Diploma or Degree in Business, Marketing, Mass Comm, eCommerce, or related field.
   
• Interest in eCommerce, customer service, or digital marketing.
   
• Good communication skills (English/Malay, Chinese is a plus).
   
• Familiar with online shopping platforms (as a shopper or seller is a bonus!).
   
• Basic knowledge of Microsoft Excel / Google Sheets.
   
• Responsible, fast learner, and able to work independently.
   
• Internship placement must be recognized by your university/college (if applicable).

Skills