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This job is Agency Development Head in Klang. You lead a team to grow sales, manage costs, and develop business opportunities. You might like this job because it offers a mix of strategic planning and sales leadership.
Undisclosed
Kuala Lumpur, MY, Kuala Lumpur
Job Description
Job Summary
Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and product mix while operating within Strategic Business Unit guidelines).
Job Accountabilities - Key Accountabilities
• Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
• Manages the sales and service activities of management team to increase new business and retention in all account product offerings.
• Manages operations for cost efficiency; continuously evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within approved budget.
• Manages the Customer Service Index program to ensure results are reported to senior management.
Business Accountabilities
• Manage relationship with key customer/area of responsibility.
• Develop or enable the development of new and expanding business opportunities.
• As needs arise, use network of contacts with specialized expertise.
• Identify opportunities and risks associated with changes in the external environment, looking forward 1 -2 years.
• Design, recommend and implement changes to processes, systems.
• Develop and implement annual budget for area of responsibility.
• Set and execute operational objectives and plans aligned to the strategy of the Shared Services Unit/Strategic Business Unit.
• Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
• Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
• Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.
Job Qualifications
• Bachelors Degree and 5 or more years of experience in the Sales area
OR
• High School Diploma or Equivalent and 7 or more years of experience in the Sales area
AND
• 2 or more years of direct sales experience
• Experience analyzing financial statements and financial reports
• Licensed to sell insurance products
Preferred:
• Strong knowledge of the principles of sales, sales techniques, and sales terminology
• Microsoft Office skills
• Knowledge of customers' business and operations
• People management experience
• Ability to multi-task
• Ability to work in a team environment
Job Requirements
Company Benefits
Mental health and wellbeing resources
We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.
Sports & Recreational Club
We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.
Flexible work hours:
We offer flexible working hours to help our employees manage their work and personal commitments.
Hybrid working arrangement
We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
Zurich Services Malaysia Sdn. Bhd.
Zurich is a leading multi-line insurer that serves its customers in global and local markets.
With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
Source: Zurich