We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.

Mental health and wellbeing resources

We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.

Sports & Recreational Club

We offer flexible working hours to help our employees manage their work and personal commitments.

Flexible work hours:

We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.

Hybrid working arrangement

Zurich Services Malaysia Sdn. Bhd.

Zurich is a leading multi-line insurer that serves its customers in global and local markets.

With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.

ONE TEAM, ONE PURPOSE

We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.

Source: <a href="https://my.linkedin.com/company/zurich-insurance-company-ltd" target="_self">Zurich</a>

Who We Are

Diversity
We are one team and value the diversity and potential of every individual.

Adaptability
We embrace new ideas to exceed our customers expections.

Accountability
We deliver our promises and stand up for what is right.

Our Values

<div></div><h1>Purpose</h1> Oversee a team that is handling global and local policy requests and policy issuance on behalf of Zurich Malaysia (General Insurance and Takaful). Serve as subject matter expert in line of business, processes, and systems, ensuring efficient policy processing services while creating and maintaining optimal solutions for customers, ensuring both excellent service, quality and profitability. <h2>Key Accountabilities</h2> <ul style="margin-bottom:11.0px"> <li style="text-align:justify">Directly responsible for attainment of service goals, including the achievement of production timeliness and quality standards for all supported areas.</li> <li style="text-align:justify">Manages performance metrics within operational budgets and responds to changing requirements.</li> <li style="text-align:justify">Build strong relationships and collaborate well with business units, business partners, local brokers, and key customers while creating a positive processing center environment. </li> <li style="text-align:justify">Ensures compliance to all enterprise standards and local laws with attention to details and profound knowledge of local insurance regulations. </li> <li style="text-align:justify">Manage staffing, recruiting, performance management, coaching, counseling, and staff development.</li> <li style="text-align:justify">Plans and executes strategic vision.</li> <li style="text-align:justify">Troubleshoots problem areas; resolves problems.</li> <li style="text-align:justify">Ensures that operation performs at expected standards.</li> <li style="text-align:justify">Enable the development of new and expanding business opportunities and upkeep of tailored policies and services to meet client-specific requirements.</li> </ul> <h2>Performance Management Accountabilities</h2> <ul> <li style="text-indent:-14.2pt">&nbsp; &nbsp; &nbsp;Model behaviors that demonstrate commitment to corporate values.</li> <li style="text-indent:-14.2pt">&nbsp; &nbsp; &nbsp;Complete the performance management cycle with staff, including providing coaching and feedback for improved performance.</li> <li style="text-indent:-14.2pt">&nbsp; &nbsp; &nbsp;Meet objectives of people management plan.</li> <li style="text-indent:-14.2pt">&nbsp; &nbsp; &nbsp;Ensure all staff have and are implementing development plans</li> <li style="text-indent:-14.2pt">&nbsp; &nbsp; &nbsp;Take action to manage own personal development and encourage others to do the same.</li> </ul> <h2>Education and Experience</h2> <ul style="margin-bottom:11.0px"> <li>Bachelors degree (or equivalent) and 5 or more years of experience in related field. Preferably DMII / AMII certification.</li> </ul> <h2>Knowledge, Skill, and Ability</h2> <ul style="margin-bottom:11.0px"> <li>PC literate</li> <li>Proficiency in verbal and written in English and Bahasa Malaysia</li> <li>Ability to interact and communicate effectively with Internal and External customers</li> <li>Knowledge of applicable regulations governing Insurance Industry</li> <li>Motor and Non-Motor insurance underwriting skills</li> <li>Management and supervisory skills</li> </ul> &nbsp; You are the heart &amp; soul of Zurich!&nbsp; &nbsp; At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?&nbsp; We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.&nbsp; Let’s continue to grow together! &nbsp; <ul> <li>Location(s): &nbsp;MY - Kuala Lumpur, MY - Remote Work&nbsp;</li> <li>Remote working: </li> <li>Schedule: Full Time</li> <li>Recruiter name: Tarenjit Kaur</li> <li>Closing date:</li> </ul>

This job is an Underwriting Services Manager for General Insurance. You might like this job because you get to lead a team, ensure high-quality policy processing, and build strong relationships with clients, all while working in a dynamic environment.

Purpose Oversee a team that is handling global and local policy requests and policy issuance on behalf of Zurich Malaysia (General Insurance and Takaful). Serve as subject matter expert in line of business, processes, and systems, ensuring efficient policy processing services while creating and maintaining optimal solutions for customers, ensuring both excellent service, quality and profitability. Key Accountabilities  Directly responsible for attainment of service goals, including the achiev...

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Zurich Services Malaysia Sdn. Bhd.