Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Position Responsibilities</strong></p>
<ul>
<li>Provide first-level support to resolve customer or internal technical issues via ticketing systems.&nbsp;</li>
<li>Troubleshoot and resolve basic issues related to database SQL queries, PHP scripts, and other system components.</li>
<li>Assist in identifying and escalating unresolved issues to higher-level support teams.</li>
<li>Monitor system performance and report anomalies.</li>
<li>Perform routine system checks and data analysis to ensure smooth operation.</li>
<li>Document technical issues and solutions for future reference.</li>
<li>Collaborate with development teams to provide insights on user-reported issues.</li>
</ul>
<p></p>

This job is all about helping people fix their tech problems! You’ll solve basic issues, monitor systems, and document your findings. You might like this job because you enjoy problem-solving and collaborating with others to make tech work better.

PHP (Scripting Language)

Debugging

SQL (Programming Language)

Query Languages

Application Programming Interface (API)

Position Responsibilities



-Provide first-level support to resolve customer or internal technical issues via ticketing systems. 


-Troubleshoot and resolve basic issues related to database SQL queries, PHP scripts, and other system components.


-Assist in identifying and escalating unresolved issues to higher-level support teams.


-Monitor system performance and report anomalies.


-Perform routine system checks and data analysis to ensure smooth operation.


-Document techni...

Tech Support Level 1

ZUS COFFEE

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Company Profile

ZUS COFFEE