179915P

<p>&nbsp;<strong>Job description</strong></p>
<h2><strong>1. Quality Management &amp; Continuous Improvement</strong></h2>
<ul>
<li>Lead initiatives to improve product quality, reduce defects, and enhance process efficiency.</li>
<li>Monitor and analyze quality performance trends (e.g., defect rates, customer complaints, internal rejection).</li>
<li>Conduct root-cause analysis using tools such as 5 Why, Fishbone Diagram, PDCA, or FMEA.</li>
<li>Develop and implement corrective and preventive actions (CAPA).</li>
<li>Review and update SOPs, Work Instructions, and Quality Standards to ensure compliance.</li>
<li>Coordinate internal quality audits and ensure readiness for customer or external audits.</li>
<li>Lead improvement projects such as KAIZEN, 5S, or Lean initiatives.</li>
</ul>
<h2><strong>2. Quality Control Operations</strong></h2>
<ul>
<li>Oversee QC inspection activities (incoming, in-process, and outgoing).</li>
<li>Ensure QC team follows proper sampling plans and inspection criteria.</li>
<li>Verify measurement tools and equipment calibration status.</li>
<li>Approve or reject materials/products based on inspection results.</li>
<li>Support production in solving real-time quality issues on the shop floor.</li>
</ul>
<h2><strong>3. Customer Quality Management</strong></h2>
<ul>
<li>Act as the main point of contact for customer complaints and quality-related issues.</li>
<li>Handle customer feedback professionally and provide timely responses.</li>
<li>Coordinate investigation for customer claims and prepare 8D reports or corrective action reports.</li>
<li>Attend customer meetings, quality reviews, or discussion sessions.</li>
<li>Ensure customer specifications and requirements are properly communicated to production and QC teams.</li>
</ul>
<h2><strong>4. Documentation &amp; Reporting</strong></h2>
<ul>
<li>Maintain quality records such as inspection reports, NCRs, CAPA reports, and audit documents.</li>
<li>Prepare monthly quality performance reports for management review.</li>
<li>Ensure compliance with ISO standards and company quality policies.</li>
</ul>
<h2><strong>5. Cross-Department Collaboration</strong></h2>
<ul>
<li>Work closely with Production, Engineering, Purchasing, and Warehouse to resolve quality issues.</li>
<li>Support supplier quality activities if needed (supplier audit, material issues, incoming quality).</li>
</ul>
<h2><strong>6. Training &amp; Team Support</strong></h2>
<ul>
<li>Train and guide QC inspectors on inspection methods, quality standards, and improvements.</li>
<li>Enhance quality awareness among employees through training or briefings.</li>
</ul>

This job is a QCQA Senior Executive, where you&#x27;ll lead quality improvements and solve product issues. You might like this job because you’ll get to work with different teams, tackle challenges, and ensure high standards are met—all while speaking Mandarin!

Microsoft Office

ISO 9000 Series

ISO 14000 Series

Quality Assurance

Quality Control

Quality Management Systems

Quality Management

 Job description
1. Quality Management and Continuous Improvement



-Lead initiatives to improve product quality, reduce defects, and enhance process efficiency.


-Monitor and analyze quality performance trends (e.g., defect rates, customer complaints, internal rejection).


-Conduct root-cause analysis using tools such as 5 Why, Fishbone Diagram, PDCA, or FMEA.


-Develop and implement corrective and preventive actions (CAPA).


-Review and update SOPs, Work Instructions, and Qua...

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179915P