Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

Job Summary:We are seeking a client-focused Associate Manager to lead end-to-end HR service delivery across multiple countries, with a primary focus on SEA and ANZ. Operating within a regional or global BPO model, this role is responsible for managing complex HR operations, ensuring alignment with local regulations, client expectations, and global standards. The Associate Manager will work closely with the HR Lead and serve as the key point of contact for client stakeholders, while actively applying operational excellence frameworks to drive service quality, scalability, and continuous improvement across diverse environments. Success in this role requires agility, attention to detail, and the ability to navigate evolving service scenarios with professionalism and speed.Key Responsibilities:<ul><li>Lead end-to-end delivery across all Hire to Retire (H2R) modules, ensuring seamless execution throughout the employee lifecycle.</li><li>Oversee multi-country HR operations, maintaining alignment with local labor laws, client expectations, and global service standards.</li><li>Act as the primary escalation point for client stakeholders, managing service reviews, issue resolution, and performance outcomes.</li><li>Deliver timely and accurate root cause analysis and mitigation planning, even under tight turnaround requirements.</li><li>Monitor SLAs and KPIs, identify trends, and drive continuous improvement initiatives to enhance service quality and efficiency.</li><li>Collaborate with cross-functional teams (Legal, Finance, IT, Talent Acquisition) to resolve complex issues and support transformation efforts.</li><li>Lead, coach, and develop a high-performing team across service lines and geographies, fostering a culture of accountability and growth.</li><li>Ensure audit readiness and compliance by maintaining robust documentation, controls, and process integrity.</li><li>Support automation, system enhancements, and knowledge management to enable scalable and resilient service delivery.</li><li>Proactively assess operational risks and recommend mitigation strategies to clients and internal leadership.</li><li>Align service delivery with client-specific governance frameworks, contractual obligations, and regulatory requirements.</li><li>Contribute to stakeholder engagement and change management efforts to support evolving business needs and client priorities.</li></ul>#LI-GM

This job is for an HR Services Operations Associate Manager who leads HR operations across multiple countries, focusing on client satisfaction. You might like this job because it involves problem-solving, teamwork, and improving HR processes in a dynamic environment.

Job Summary:We are seeking a client-focused Associate Manager to lead end-to-end HR service delivery across multiple countries, with a primary focus on SEA and ANZ. Operating within a regional or global BPO model, this role is responsible for managing complex HR operations, ensuring alignment with local regulations, client expectations, and global standards. The Associate Manager will work closely with the HR Lead and serve as the key point of contact for client stakeholders, while actively a...

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