Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

THE WORK: Explore new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Customer Service, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in creating a positive and dynamic space where your contributions will be valued and growth is encouraged.<ul><li>Drive incident and outage management, investigation, and restoration processes.</li><li>Monitor systems and analyze trends to enhance performance and prevent future incidents.</li><li>Track and facilitate acceptance of changes to production environments.</li><li>Operate information technology production services in alignment with management protocols and service level agreements.</li><li>Collaborate with colleagues to maintain smooth and efficient operational workflows.</li></ul>

• Lead incident response, restore services, monitor systems, analyze trends, manage production changes.
• Join a collaborative, problem-solving team focused on customer service.
• Grow IT-ops expertise and impact in a supportive development team!

• Menangani insiden, memulihkan perkhidmatan, pantau sistem, analisa trend dan urus perubahan produksi.  
• Persekitaran kolaboratif yang membina kepakaran Perkhidmatan Pelanggan dan menggalakkan penyelesaian masalah.  
• Belajar cepat, berkembang, dihargai!

THE WORK: Explore new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Customer Service, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in creating a positive and dynamic space where your contributions will be valued and growth is encouraged.

-Drive incident and outage management, investigation, and restoration processes.

-Monitor systems and analyz...

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