Inpatient & Outpatient Medical Coverage

Group Personal Accident & Term Life Insurance

Staff Awards & Appreciations

Staff Financing Scheme

Opportunities for Career Development

Continuous Training Provided

AEON Credit Service (M) Berhad

&nbsp;AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles. 
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 60 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Overview

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs. 
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, result-oriented and independent. 
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.&nbsp;

 Why Join AEON Credit?

&nbsp;
<ul>
<li>To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution, as indeed to provide excellent customer service.</li>
<li>To handle customer calls, complaints and inquiries efficiently, courteously and professionally.</li>
<li>To work in a team environment and support each other in multitasking &amp; flexible working hours/days.</li>
<li>To assist Customer Request Management Unit operation on soliciting, outbound call &amp; administration work.</li>
<li>Sensitive and alert to customers’ request &amp; feedback.</li>
<li>To support customer’s inquiries or grievances.</li>
</ul>

This job is an Executive role in a Call Centre/Contact Centre in Johor Bahru. You might like this job because it involves providing excellent customer service, handling inquiries efficiently, and working in a supportive team environment with flexible hours.

Call Center Experience

Outbound Calls

 



-To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution, as indeed to provide excellent customer service.


-To handle customer calls, complaints and inquiries efficiently, courteously and professionally.


-To work in a team environment and support each other in multitasking and flexible working hours/days.


-To assist Customer Request Management Unit operation on soliciting, outbound call and a...

Executive - Call Centre/Contact Centre (Johor Bahru)

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Company Profile

AEON Credit Service (M) Berhad