Laurels & Leafz Flora Sdn Bhd

<ul>
<li>Non-Chinese candidates are encouraged to apply if you can communicate in Chinese fluently</li>
<li>Handle a high volume of daily inquiries across various communication channels, providing accurate and complete information.</li>
<li>Maintain a positive, empathetic, and professional demeanor towards customers at all times.</li>
<li>Assist customers in placing orders through our sales channels and go the extra mile to provide exceptional service.</li>
<li>Resolve customer issues promptly and follow up to ensure satisfactory resolution.</li>
<li>Collaborate with the production and operations teams to enhance customer satisfaction.</li>
<li>Enhance operational systems, processes, and best practices to support the organization's mission.</li>
<li>Contribute to short and long-term organizational planning strategies.</li>
</ul>

This job is for a KL Customer Excellence Executive who must be able to speak and write Chinese. You might like this job because it offers the opportunity to interact with customers, handle inquiries, and enhance customer satisfaction.

Self-Discipline

Multitasking

Operations

Operations Management

Business Operations

Emergency Response

Customer Service

Customer Relationship Management

Customer Support




-Non-Chinese candidates are encouraged to apply if you can communicate in Chinese fluently


-Handle a high volume of daily inquiries across various communication channels, providing accurate and complete information.


-Maintain a positive, empathetic, and professional demeanor towards customers at all times.


-Assist customers in placing orders through our sales channels and go the extra mile to provide exceptional service.


-Resolve customer issues promptly and follow up to ...

KL Customer Excellence Executive (Able to speak and write Chinese)

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Company Profile

Laurels & Leafz Flora Sdn Bhd