Job Description

• Conduct outbound calls and use social platforms to personally welcome newly registered customers & use closing techniques to persuade customers to purchase our product. 
• Develop and execute strategies to work on finding a potential customer through various channels including call and social media to boost sales. 
• Stay informed about industry trends and competition to adjust strategies accordingly to achieve monthly target. 
• Seek feedback from customers to have sight on their participation journey, keeping record of insights to optimize future acquisition strategies. 
• Handling acknowledging rejections and providing alternative approach even in difficult situations. 

Job Requirements

• Sales Experience: Candidates with 1 year+ experience as a telesales/call center (outbound) representative or in a related sales function are required. 
• Multilingual Proficiency: Proficient in English, Mandarin, and Bahasa Malaysia with good command in reading, writing, and presenting. 
• Basic Microsoft Office products in PowerPoint and Excel. 
• Able to work on fixed shifts, weekends, and public holidays. 
• Interpersonal Skills: Strong phone contact handling skills and active listening. Great interpersonal skills, with the ability to interact with people at all levels. 
• Adaptability and Fast-Paced Environment: Effective team players who like to work in a fast-paced and dynamic environment. 
• Results-Driven: Results-driven with a focus on meeting and exceeding monthly acquisition targets. 
• Confident, enthusiastic, professional, and proactive approach 

Skills