Start work at 9:30am

Hybrid 

We have teams from different countries. Got to work with people from a different culture.

Work with colleague from global

AiChat Sdn Bhd

<div>AiChat is a leading A.I-Powered Conversational Customer Experience platform designed to help brands automate business processes in customer service, marketing and commerce via social messaging apps.</div>

About AiChat

<div>We are a diverse team of experienced A.I technologists, conversational designers, chatbot developers and digital marketers from WPP, Microsoft, IBM and Accenture backed by strategic private investors who are formerly from Adobe, Salesforce and ServiceNow.</div>

Our Team

<p>We are seeking a proactive and detail-oriented Project Manager/Executive to support the successful implementation of AI solutions across enterprise clients in Malaysia &amp; the APAC Region. As part of the Customer Success team, this role bridges client needs with internal teams to ensure high-quality, timely delivery of chatbot and voice AI solutions.</p>
<p>The ideal candidate will have a solid background in enterprise software project coordination, Agile practices, and client engagement. Exposure to product management processes is a plus.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Support the planning, coordination, and execution of AI projects, including chatbot and voice AI deployments.</li>
<li>Gather and analyse client requirements and translate them into actionable project plans.</li>
<li>Collaborate with product, design, and engineering teams to align project scope with business objectives.</li>
<li>Manage and track project timelines, scope, deliverables, and risks using Agile and Scrum methodologies.</li>
<li>Facilitate smooth API integration between client systems and AiChat platforms.</li>
<li>Create and maintain project documentation such as technical workflows, UI/UX wireframes, and user stories.</li>
<li>Organize and support client demos, proofs-of-concept, and post-deployment reviews.</li>
<li>Assist with RFP responses, proposal documentation, and solution design planning.</li>
<li>Monitor project KPIs, reporting and ensure clear communication with stakeholders throughout the project lifecycle.</li>
<li>Contribute to ongoing improvements in project delivery processes and client satisfaction.</li>
</ul>
<p></p>

This job is for a Project Manager who helps bring AI solutions to life for clients in Malaysia and the APAC region. You might like this job because you&#x27;ll work closely with teams to ensure projects run smoothly and clients are happy!

Project Management

Project Management Software

Scrum (Software Development)

Agile Software Development

Account Management

We are seeking a proactive and detail-oriented Project Manager/Executive to support the successful implementation of AI solutions across enterprise clients in Malaysia and the APAC Region. As part of the Customer Success team, this role bridges client needs with internal teams to ensure high-quality, timely delivery of chatbot and voice AI solutions.
The ideal candidate will have a solid background in enterprise software project coordination, Agile practices, and client engagement. Exposure t...

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