We got you covered in terms of insurance alongside with your immediate family members (Spouse & Children only).

Insurance Coverage

Believes in learning and people development with plenty of trainings to upskill your personal growth.

People Development

Work is important, but your mental health is a priority and we ensure you lead a healthy and happy life by walking the talk on work-life balance.

Work-Life Harmony

Unlimited coffee refills with state-of-the-art barista coffee machine where you can practice on your preferred choice of latte art.

Unlimited Coffee

Sponsored meals if you work at the office!

Company Trip

Arvato Systems Malaysia

As an internationally active IT specialist, Arvato Systems supports renowned companies in their digital transformation. Around 3,400 employees at over 25 locations worldwide stand for a high level of technical understanding, industry expertise and a clear focus on customer needs. As a team, we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation and support of IT systems. Through our strong strategic partner network with international top players such as AWS, Microsoft, Google or SAP, we continuously strengthen our technological know-how and rely on state-of-the-art technology with and for our customer(s). Arvato Systems Malaysia has been operating since 2005 and has been one of the key development hubs for its headquarter based in Germany. As a diverse and dynamic organization, we pivot on our agility as a group to provide effective and quality performance whilst emphasizing on work-life balance. As a business that truly values the welfare of our employees, we focus and promote work-life balance through various ways and measures to ensure and upkeep a high level of employee satisfaction throughout their career.

WHO WE ARE

We are known for having 2 core values at a Group level which we truly believe in. The first one would be on Creativity where we provide a home for our talents to promote creative development through continuous innovation and improvement, guide by customer needs and interests. The second core values would be on Entrepreneurship where we enable our employees to act with flexibility, responsibility, efficiency, coupled with entrepreneurial freedom.

To keep up with the business growth as we continue to evolve, we ran surveys and workshops to gather Arvatorian's input on realigning our core values. Through this meaningful activity, we were able to localised 6 applicable core values for our Malaysian team:
Attentive - We are passionate to develop innovative solutions that fulfil customer's requirements.
Respect - We respect each other's differences and work together to shape the future of our business.
Value Creation - We challenge the norm to unlock growth opportunities.
Agile - We collaborate to deliver business outcomes effectively and efficiently.&nbsp;
Trust - We are honest, genuine, open, and ethical in guiding our actions and decisions.
Ownership - We are accountable and committed to uphold the company's vision, mission, and core values. 
We are also aligning our principles well with Bertelsmann's 3 new leadership guidelines.
PEOPLE - Inspire To Grow
<ul>
<li>We unleash our people’s potential to cultivate their growth.​</li>
<li>We listen to understand because we believe ​that our best work comes from open minds and ​diverse perspectives.​</li>
<li>We collaborate and share to be stronger together.</li>
</ul>
RESULTS - Execute With Purpose
<ul>
<li>We create clarity for a shared ​understanding of what really matters.​</li>
<li>We empower for impact with ​entrepreneurial and creative freedom.​</li>
<li>We deliver results responsibly for our organization and society.</li>
</ul>
FUTURE - SHAPE OUR FUTURE
<ul>
<li>We stay curious to seize ​new opportunities.​</li>
<li>We learn from experiments to base decisions on data and experiences.​</li>
<li>We adapt and evolve to drive ​ongoing success in the future.</li>
</ul>
Therefore, who we bring in and how we involve and engaged them, accompanied by purposeful work scope, development opportunities and contributions beyond the normal work scope remains the key focus for success. The overall experience for our people matters, and we have witnessed it! The core factor to sustain the above initiatives that sets out the desired culture for Arvato Systems Malaysia is in upholding a high degree of trust throughout the company, whether it is between peers, or between the employees and the supervisors. Thus, Arvato set about building a culture of trust that emphasizes work outcome rather than the number of hours one spends in the office. The Management collectively agrees that in ensuring successful implementation of this initiative that will bring alive both the values of Entrepreneurship and Creativity, we focus on the following:
<ul>
<li>A corporate culture focused on results rather than being physically present</li>
<li>Increased higher levels of employee satisfaction</li>
<li>An improved work-life balance</li>
<li>An open communication culture</li>
</ul>
We believe that our employees are the driving force behind the quality, efficiency, innovation, and growth of our company. Therefore, we want to create an environment for our employees in which they can shape the future of the company in a healthy and productive manner. The business strongly and truly cares not only our employees but their families as well. That is why some of the programs that the business has initiated is tailored and focus to allow the employee to give back to their families. Some of the areas which the business has heavily promoted are as follows; Coaching culture, Health program, Flexibility program, Mothers at work, Flexible benefits and many more. Along with that, Arvato Systems Malaysia is made up of 16 different nationalities which is why Diversity and Inclusion has always been a big focus.

OUR VALUES & CULTURE

Get Hired with Arvato Systems Malaysia!

Responsibilities: 
<ul>
<li>IT Support and Incident Management:</li>
<ul>
<li>Assist in logging and tracking IT incidents and service requests via the Jira ITSM system.</li>
<li>Provide basic technical support for users under the supervision of IT Executives, including troubleshooting hardware, software, and network issues.</li>
<li>Help document recurring incidents and contribute to root cause analysis</li>
<li>Learn to manage tickets, prioritize issues, and maintain SLA compliance.</li>
</ul>
<li>Hardware, Network, and System Support: </li>
<ul>
<li>Support the setup, installation, and maintenance of laptops, printers, and meeting room VC equipment (e.g., Microsoft Teams Rooms).</li>
<li>Assist in basic network troubleshooting (LAN/Wi-Fi, connectivity, and access issues).</li>
<li>Participate in system monitoring and help update documentation for infrastructure changes.</li>
</ul>
<li>Asset Management:</li>
<ul>
<li>Help maintain accurate IT asset inventories (hardware, software, and licenses).&nbsp;</li>
<li>Support in preparing and updating asset tagging, documentation, and disposal records.</li>
<li>Learn procurement and vendor coordination processes by shadowing IT Executives during vendor engagements.</li>
</ul>
<li>Security and Compliance:</li>
<ul>
<li>Assist the team in enforcing security policies and good practices to ensure data and system protection.</li>
<li>Support documentation for ISMS compliance and internal audit preparation.</li>
<li>Participate in awareness activities related to cybersecurity and compliance.&nbsp;</li>
</ul>
<li>Learning and Development:</li>
<ul>
<li>Gain exposure to ITIL service management principles and incident handling best practices.</li>
<li>Collaborate with internal teams on IT improvement and digitalization initiatives.</li>
<li>Attend training sessions or workshops as assigned to enhance technical and soft skills.&nbsp;</li>
</ul>
</ul>

This job is an IT Support Intern role where you&#x27;ll help fix tech issues, support users, and learn about asset management and security. You might like this job because it offers hands-on experience in IT and opportunities to grow your skills!

Kerja ini adalah peluang internship dalam bidang IT Support. Anda mungkin berminat dengan kerja ini kerana ia memberi anda kesempatan untuk belajar tentang pengurusan insiden IT, menyokong pengguna, dan menjalankan tugas dokumentasi. Anda juga akan terlibat dalam penyelenggaraan perkakasan dan keselamatan data.

Microsoft Office

Microsoft 365

IT Infrastructure

IT Service Management

JIRA

Incident Management

Hardware Support

System Support

Network Support

Asset Management

Responsibilities: 



-IT Support and Incident Management:



-Assist in logging and tracking IT incidents and service requests       via the Jira ITSM system.


-Provide basic technical support for users under the supervision of       IT Executives, including troubleshooting hardware, software, and network       issues.


-Help document recurring incidents and contribute to root cause       analysis


-Learn to manage tickets, prioritize issues, and maintain SLA       compliance.



-Hardwar...

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