Get coverage for medical, dental, optical & health screening in a year.

Flexi Wellness

TOIL will be granted for the hours you have worked in excess.

Time Off-In Lieu (TOIL)

Get to work with a team of young and vibrant workforce from diverse cultures.

Workplace Diversity

Enhance your career through a series of trainings across communication, leadership & professional skills.

Learning and Growth

Get reimbursement of professional membership fees if you are registered by a professional body relevant to your work nature.

Professional Membership

Business Casual Dress Code

Aspiro

<blockquote>- Creating the future, delivering results together -</blockquote><div><br><strong>Aspiro Sdn Bhd</strong> is a dynamic Global Business Services (GBS) provider dedicated towards providing a promising career that enables you to chart your growth to greater heights. In 2019, we are awarded the “Best New Global Business Services of the Year” during the PIKOM 9th Global Business Services (GBS) Asia Awards.</div><div><br></div><div>Aspiro is on a mission to deliver service excellence to our international business partners across Indonesia, China and Japan in <strong><em>Human Resources</em></strong>, <strong><em>Information Technology</em></strong> and&nbsp; <strong><em>Finance &amp; Accounting</em></strong><strong> </strong>spheres through a digitalised environment that will enable them to take their businesses to the next level. In Aspiro, we believe in being the transformational factor for our employees and business partners by enabling them to be more agile and technology driven to ensure sustainability in all their successes.&nbsp;<br><br>We are headquartered in multicultural Malaysia, which is a melting pot of diverse cultures. A one-stop hub with diversity that attracts talents, Aspiro aims to inspire our talents to grow and develop themselves towards becoming the leaders they were meant to be. In addition to that, we are located in a strategic, public-transport friendly area where public transport amenities are just within walking distance.<br><br>If you're looking to be a part of a digitalised, collaborative culture, Aspiro welcomes you!</div><div><br><br></div><div><br></div><div><br></div><div><br></div><div><br></div>

Our Story

<div>Aspiro is made up of three main operation towers with specialized functions, namely -<br><br><strong>Human Resources (HR):</strong></div><ul><li>Payroll&nbsp;</li><li>HR Services&nbsp;</li></ul><div><br><strong>Information Technology (IT):</strong></div><ul><li>Service Desk</li><li>Workplace Services</li><li>Server &amp; Network Services</li><li>Service Assurance</li><li>Global Security Services</li></ul><div><br></div><div><strong>Finance &amp; Accounting (FA):</strong></div><ul><li>Accounts Payable</li><li>Accounts Receivable&nbsp;</li><li>General Accounting.</li></ul>

What We Do

Aspiro Office Tour! 

Aspiro Global Business Services Centre Launch

<p>&nbsp;</p>
<p>Join <strong>Aspiro</strong>, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro, we value creativity, personal growth, and innovation.</p>
<p>As an IT Service Desk Analyst, you'll be part of our fast-growing team, with ample opportunities for career advancement. We encourage individuals who are eager to innovate and develop professionally to start their career journey with us.</p>
<p><strong>Why Aspiro?</strong></p>
<ul>
<li>Award-winning Workplace: “Best New Global Business Services of the Year” (PIKOM GBS Awards).</li>
<li>Feel Comfortable: Enjoy the flexibility of smart-casual attire.</li>
<li>Stay Engaged: Participate in exciting employee engagement activities (e.g team building, sports tournaments, birthday and festive celebrations).</li>
<li>Comprehensive Support: EPF, SOCSO, EIS and ongoing training to help you succeed.</li>
</ul>
<p><strong>What You'll Do?</strong></p>
<ul>
<li>The incumbent is responsible in providing 1st level support for all incidents triggered by an alert/event from the monitoring system.</li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions.</li>
<li>Determine the best solutions based on the issue and details provided by customers.</li>
<li>Direct unresolved issues to the next level of support personnel and ensuring that all details are accurate and thoroughly documented.</li>
<li>Follow-up and update customer status and information.</li>
</ul>
<p></p>

This job is for an IT Service Desk Analyst at Aspiro, where you’ll support tech issues and help customers resolve problems. You might like this job because it offers career growth, a relaxed dress code, and fun team activities!

Customer Service Desk

Help Desk Support

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Join Aspiro, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro, we value creativity, personal growth, and innovation.
As an IT Service Desk Analyst, you'll be part of our fast-growing team, with ample opportunities for career advancement. We encourage individuals who are eager to innovate and develop professionally to start their career journey with us.
Why Aspiro?



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