Customer Service Executive (Property Management)

BERJAYA LAND BHD

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This job is about helping new homeowners settle in smoothly by managing key collections and fixing any issues in their units. You might like this job because you get to interact with people, solve problems, and ensure a great living experience!

Undisclosed

Malaysia, Kuala Lumpur

Full-Time

1 week ago

Job Description

To assist the purchaser for key collection and joint inspection of unit.

To communicate with the site’s contractors on handling defects in the unit.

To ensure all defect rectification works are completed within the stipulated time frame.

To handover the keys to the purchaser upon rectification of defects in the unit.

To provide excellent customer service by assisting purchasers and liaison with the relevant parties to enhance service performance.

To attend to residents’ complaints and queries and provide assistance when needed.

To ensure all related documents are recorded properly and kept up to date.

Job Requirements

Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.

Prior working experience in Customer Service (Property) is not a must but would be an added advantage.

Excellent verbal and written English, Mandarin and Bahasa Melayu.

A well-mannered individual that can deal with the purchasers and contractors politely and respectfully.

Excellent customer service skills to maintain high customer satisfaction.

Proactive individual that can work efficiently to meet tight deadlines.

Company Benefits

Medical Benefits

Comprehensive medical coverage for employees.

Training & Development

Opportunities for professional growth and skill enhancement.

Staff Discounts

Discounts on products and services within the Berjaya Group.

Work-Life Balance

Initiatives to promote a healthy work-life balance.

Employee Engagement

Programs and activities to foster a positive work environment.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service, Property / Real Estate Management, Telesales / Telemarketing

Company Profile

BERJAYA LAND BHD

Berjaya Land Berhad (“BLand”) was incorporated in 1990 to implement the Restructuring Scheme undertaken by Sports Toto Berhad (“SPToto”) whereby the entire paid-up capital of SPToto was acquired by BLand. Simultaneously, BLand made major acquisitions of various property and leisure activities which were funded via a Rights and Special Issue. Source: Berjaya Land