Job Description

 Additional Info

• Monthly remuneration: Up to RM6,000 (Basis Salary + Overtime+Benefits）
• Off Days: 8 days per month.
• Working Hours: Morning shift 10am-10pm, Night shift 10pm-10am
• Work Location:  Kuala Lumpur Ampang Park 

Job Description 

• Evaluate daily performance to refine service plans and deliver valuable services to customers.
• Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation.
• Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products.
• Uploading and implementing changes to company systems and processes.

Job Requirements

Job Requirements

• Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate.
• Basic Microsoft Excel skills.
• Willingness to work rotating shifts as the platform operates 24 hours every day.

Skills