Whether you’re a recent graduate or an experienced professional, joining us means working with some of the brightest minds in the industry.

Endless career opportunities

Joining us means working in a diverse and inclusive culture where you can be yourself, be heard and feel like you belong.

We accept you as you are

We’ll support your professional development at every stage of your career.

We’ll help you grow

Our packages vary by country but include competitive salary and benefits, paid time off, mental health and wellness resources.

Competitive compensation

Celestica Gbs Malaysia Sdn. Bhd.

&nbsp;At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. Source: Celestica Site

Who We Are

Teamwork  We understand, learn from and work with each other to realize a greater future. 
Ingenuity  We set the standard for creativity, innovation and outcomes. 
Confidence  We seek solutions and proudly stand behind our work. 
Care  We are a trusted partner driven by accountability, integrity and respect.

Source: Celestica Site

Our Values

Req ID: 131872&nbsp; Remote Position: No Region: Asia&nbsp; Country: Malaysia&nbsp; State/Province: Johor&nbsp; City: &nbsp;Johor Bahru&nbsp;<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Detailed Description</h2> </div><div>Performs tasks such as, but not limited to, the following: <ul> <li style="font-family:arial, helvetica, sans-serif">Primary point of contact for customer accounts, translating high-level customer needs into actionable internal roadmaps and serving as an internal "customer advocate".</li> <li style="font-family:arial, helvetica, sans-serif">Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.</li> <li style="font-family:arial, helvetica, sans-serif">Receives and validates customer demand signals, ensuring data integrity before loading into ERP system.</li> <li style="font-family:arial, helvetica, sans-serif">Analyzes internal capacity, material availability, and lead times to determine if customer request dates are achievable.</li> <li style="font-family:arial, helvetica, sans-serif">With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.</li> <li style="font-family:arial, helvetica, sans-serif">Owns and manages the program budget, monitors account profitability, and analyzes cost variances and price makeup (Value add vs. Materials).</li> <li style="font-family:arial, helvetica, sans-serif">Participate in the review of pricing, development and management of contract terms.</li> <li style="font-family:arial, helvetica, sans-serif">Manages and monitors customer satisfaction day to day and formally (customer surveys “scorecard”, self-assessments, complaint management, problem resolution, satisfaction management).</li> <li style="font-family:arial, helvetica, sans-serif">Communicates frequently with customers to help ensure satisfaction with the company and the products.</li> <li style="font-family:arial, helvetica, sans-serif">Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.</li> <li style="font-family:arial, helvetica, sans-serif">Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.</li> <li style="font-family:arial, helvetica, sans-serif">Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.</li> <li style="font-family:arial, helvetica, sans-serif">Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Knowledge/Skills/Competencies</h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif">Minimum of 5 years’ experience in program management, manufacturing, or customer relationship management roles.</li> <li style="font-family:arial, helvetica, sans-serif">In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.</li> <li style="font-family:arial, helvetica, sans-serif">In-depth knowledge of the business issues associated with capital equipment manufacturing.</li> <li style="font-family:arial, helvetica, sans-serif">In-depth knowledge of product pricing, contracts and contract negotiations.</li> <li style="font-family:arial, helvetica, sans-serif">Thorough understanding of business risks and price make up (Value add and Materials)</li> <li style="font-family:arial, helvetica, sans-serif">Excellent customer contact, negotiation and problem resolution skills.</li> <li style="font-family:arial, helvetica, sans-serif">Good presentation, database management and computer skills.</li> <li style="font-family:arial, helvetica, sans-serif">Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.</li> <li style="font-family:arial, helvetica, sans-serif">Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.</li> <li style="font-family:arial, helvetica, sans-serif">Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Notes</h2> </div><div>This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.</div></div></div>Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. &nbsp; COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.&nbsp;Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. &nbsp; Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. &nbsp; Job Segment: Supply Chain, Supply Chain Manager, CRM, ERP, Supply, Operations, Technology

This job is a Customer Program Management Specialist, where you&#x27;ll be the go-to person for customer accounts, making sure their needs are met and projects stay on track. You might like this job because you love solving problems and helping customers succeed!

Req ID: 131872 
Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Johor 
City:  Johor Bahru Detailed Description Performs tasks such as, but not limited to, the following:  Primary point of contact for customer accounts, translating high-level customer needs into actionable internal roadmaps and serving as an internal "customer advocate". Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time a...

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Celestica Gbs Malaysia Sdn. Bhd.