Whether you’re a recent graduate or an experienced professional, joining us means working with some of the brightest minds in the industry.

Endless career opportunities

Joining us means working in a diverse and inclusive culture where you can be yourself, be heard and feel like you belong.

We accept you as you are

We’ll support your professional development at every stage of your career.

We’ll help you grow

Our packages vary by country but include competitive salary and benefits, paid time off, mental health and wellness resources.

Competitive compensation

Celestica Gbs Malaysia Sdn. Bhd.

<p>&nbsp;At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. <br><br>Source: Celestica Site</p>

Who We Are

<p><strong>Teamwork </strong><br>We understand, learn from and work with each other to realize a greater future. </p>
<p><strong>Ingenuity </strong><br>We set the standard for creativity, innovation and outcomes. </p>
<p><strong>Confidence </strong><br>We seek solutions and proudly stand behind our work. </p>
<p><strong>Care </strong><br>We are a trusted partner driven by accountability, integrity and respect.</p>
<p></p>
<p>Source: Celestica Site</p>

Our Values

<p><span itemprop="description" class="jobdescription"><p>Req ID: 127278&nbsp;<br> Remote Position: No<br> Region: Asia&nbsp;<br> Country: Malaysia&nbsp;<br> State/Province: Kedah&nbsp;<br> City: &nbsp;Kulim&nbsp;</p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">General Overview</h2> </div><div><p><b>Functional Area:</b> &nbsp;OPS - Operations<br> <b>Career Stream:</b> &nbsp;CPM - Customer Program Management<br> <b>Role:</b> &nbsp;Analyst<br> <b>SAP Short Name:</b> &nbsp;ANA<br> <b>Job Title:</b> &nbsp;Customer Program Management Analyst<br> <b>Job Code:</b> &nbsp;ANA-OPS-CPM<br> <b>Job Level:</b> &nbsp;Band 07<br> <b>Direct/Indirect Indicator:</b> &nbsp;Indirect</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Summary</h2> </div><div><p>Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Detailed Description</h2> </div><div><p>Performs tasks such as, but not limited to, the following:</p> <ul> <li>Participates as a member of a customer focus team and acts as an interface between customers and the team.</li> <li>Receives, reviews and monitors status of customer orders.</li> <li>Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).</li> <li>Communicates customer requirements and issues in production meetings.</li> <li>Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.</li> <li>Maintains issues, complaints and corrective action requests for reporting purposes.</li> <li>Enters data into database ensuring root cause is reached and issue is closed.</li> <li>Troubleshoots return issues.</li> <li>Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.</li> <li>Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.</li> <li>Analyzes issues and problems to determine trends.</li> <li>Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.</li> <li>Assists more experienced team members in the preparation of new product, qualification and service quotes.</li> <li>Tracks project and billing and communicates status to team and customer.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Knowledge/Skills/Competencies</h2> </div><div><ul> <li>Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.</li> <li>Knowledge of the business issues associated with manufacturing.</li> <li>Knowledge of customer contracts and terms.</li> <li>Excellent customer contact, negotiation and problem resolution skills.</li> <li>Good presentation, database management and computer skills.</li> <li>Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.</li> <li>Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.</li> <li>Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.</li> <li>Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Physical Demands</h2> </div><div><ul> <li>Duties of this position are performed in a normal office environment.</li> <li>Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.</li> <li>Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.</li> <li>Above demands are carried out within the local existing Health and Safety guidelines</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Experience</h2> </div><div><ul> <li>Two to Four years relevant experience</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Education</h2> </div><div><ul> <li>Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.</li> <li>Educational Requirements may vary by Geography</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Notes</h2> </div><div><p>This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.</p></div></div></div><p><span style="font-size:10.0px">Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).<br> At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.</span></p> <p>&nbsp;</p> <p><span style="font-size:10.0px"><b>COMPANY OVERVIEW:</b><br> Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.&nbsp;Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.</span></p> <p>&nbsp;</p> <p><span style="font-size:10.0px">Celestica would like to thank all applicants, however, only qualified applicants will be contacted.<br> Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.</span><br> &nbsp;</p> </span> <p class="job-location"> <span class="jobmarkets"> </span> <span class="jobsegments"> <br><strong>Job Segment: </strong> <span itemprop="industry">Logistics, Supply Chain, Data Entry, Database, ERP, Operations, Administrative, Technology </span> </span> </p></p>

This job is for a Customer Program Management Specialist who acts as a bridge between customers and the company. You might like this job because it involves solving problems, managing orders, and improving customer satisfaction in a dynamic environment.

Req ID: 127278 
 Remote Position: No
 Region: Asia 
 Country: Malaysia 
 State/Province: Kedah 
 City:  Kulim  General Overview Functional Area:  OPS - Operations
 Career Stream:  CPM - Customer Program Management
 Role:  Analyst
 SAP Short Name:  ANA
 Job Title:  Customer Program Management Analyst
 Job Code:  ANA-OPS-CPM
 Job Level:  Band 07
 Direct/Indirect Indicator:  IndirectSummary Incumbents are fully qualified to execute job/role accountabilities working independently on m...

Customer Program Management Specialist 1

Celestica Gbs Malaysia Sdn. Bhd.

Project Management Executive

NUREN GROUP

Customer Service Executive

Artiq Air

Customer Experience Admin Executive

Artiq Air

Customer Service Executive | MNC COMPANY (NH)

TWY Search International Sdn Bhd

Business Development Manager

UNT OIL COMPANY SDN BHD

Sales Operations Administrator

Lumos

Customer Service

BIT BY BIT

Client Relation Specialist

UOA Development Bhd

Client Service Executive

Intercosmetic Asia Pacific Sdn. Bhd.

Company Profile

Celestica Gbs Malaysia Sdn. Bhd.