Access to medical and dental coverage ensures you and your family stay healthy and protected

Medical and Dental Benefits

We provide opportunities for professional development, training, and career advancement to help you achieve your full potential.

Career Growth

Flexible work arrangements, including work-from-home options, allow you to balance your personal and professional life effectively.

Work-Life Balance

Annual salary increments and performance-based rewards reflect our appreciation for your hard work and dedication.

Recognition and Rewards

Participate in CSR events, sports tournaments, and festive celebrations to build connections and enjoy a vibrant workplace culture.

Employee Engagement

CMA CGM Malaysia

<p>CMA CGM Malaysia Sdn. Bhd. is the Malaysian entity of CMA CGM Group headquartered in Marseille – France, has a strong presence in Malaysia with its 5 offices beside its representation in Kuantan, East Malaysia, Brunei and assisting customers with their requirements ex Southern Thailand (via Penang).</p>
<p>In addition to its maritime offer including dangerous, regulated (reefer) and oversized goods, CMA CGM Malaysia provides its customers with a comprehensive door-to-door service, tailor made warehousing, insurance and customs clearance solutions as well as rail and airfreight options. With own container depot located at Port Klang, Johor and dedicated depot at Penang, its capable to provides excellence container inventory management services to customer.</p>
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<p>Source: <a href="https://www.cma-cgm.com/local/malaysia" target="_self">CMA CGM Website</a></p>

Who We Are

<p><strong>The pursuit of EXCELLENCE in every area</strong>&nbsp;</p>
<p>As a leader in our industry, we owe it to ourselves to engage in a perpetual quest for excellence at every level of our organization. One that ranges from operational excellence all the way to excellence in environmental protection, as well as achieving excellence in interactions with our customers, our suppliers and our staff members. It sets a standard for everyone and is an objective for our Group.&nbsp;</p>
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<p><strong>EXEMPLARITY in every situation</strong>&nbsp;</p>
<p>With its global presence, along with the key role it plays in driving the global economy, the CMA CGM Group and all its employees must lead by example. That means upholding the highest standards in their daily tasks as well as in the strategic decisions they make.&nbsp;</p>
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<p><strong>IMAGINATION to invent the transport and logistics solutions of the future</strong>&nbsp;</p>
<p>In a fast-moving world that poses multiple challenges, the ability to challenge and reinvent oneself, and to think outside the box, is crucial if our Group is to keep growing in a sustained manner. Imagination must be synonymous with an open mind and the acceptance of people’s differences.&nbsp;</p>
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<p><strong>BOLDNESS to always go above and beyond</strong>&nbsp;</p>
<p>Boldness has long been one of the Group’s core values. It is inherent to our entrepreneurial mindset and to our passion for development. Boldness, which enables us to reach beyond our limits, never settle and always overcome every obstacle, plays a fundamental role in our ongoing development.&nbsp;</p>
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<p>Source: <a href="https://www.cma-cgm.com/about/the-group" target="_self">CMA CGM Website</a>&nbsp;</p>

Our Values

<p><div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolor820ebe4b4de6525c" style="font-family:custom29103b78e1364368bacb4; font-size:14px;"> <div class="row"> <div class="col-xs-12 fontalign-left"> <span class="joblayouttoken-label">ID:&nbsp; </span> <span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="facility" class="rtltextaligneligible">555173 </span> </div> </div> </div> </div> <div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolor820ebe4b4de6525c" style="font-family:custom29103b78e1364368bacb4; font-size:14px;"> <div class="row"> <div class="col-xs-12 fontalign-left"> <span class="joblayouttoken-label">Location:&nbsp; </span> <span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="location" class="rtltextaligneligible"> <p id="job-location" xml:lang="en-GB" lang="en-GB" class="jobLocation job-location-inline"> <span class="jobGeoLocation">Kuala Lumpur, MY </span> </p> <style type="text/css"> #job-location.job-location-inline { display: inline; } </style> </span> </div> </div> </div> </div> <div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolor820ebe4b4de6525c" style="font-family:custom0be941fb873c428490c54; font-size:36px;"> <div class="row"> <div class="col-xs-12 fontalign-left"> <h1> <span xml:lang="en-GB" lang="en-GB" itemprop="title" data-careersite-propertyid="title" class="rtltextaligneligible">NOVA Business Delegated Administrator </span> </h1> </div> </div> </div> </div> <div class="joblayouttoken rtltextaligneligible displayDTM "> <div class="inner fontcolor820ebe4b4de6525c" style="font-family:custom29103b78e1364368bacb4; font-size:14px;"> <div class="row"> <div class="col-xs-12 fontalign-justify"> <span xml:lang="en-GB" lang="en-GB" itemprop="description" data-careersite-propertyid="description" class="rtltextaligneligible"> <span class="jobdescription"><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p> <p><b>Summary</b><br> In this role, you will be responsible for improving users’ adoption by sharing best practices across the region and ensuring the tool is being utilized correctly.&nbsp;You will be collaborating with various stakeholders (NOVA project team, CAN, IT, Academy, HR, local management, power users, and other delegated administrator) for ongoing identification of improvements and providing support to a group of countries.<br> &nbsp;<br> We are looking for someone with experience in Customer Experience, Salesforce and the ability to provide trainings to audience in face to face and/or virtual settings.</p> <p>&nbsp;</p> <p>Your <b>main responsibilities</b> are, but not limited to:</p> <ul> <li>Provide business support as the single Point of Contact for dedicated pool of Power Users and makes escalation to the Business System Administrator (HO)</li> <li>Onboard new Power Users, engage with them through regular calls and providing trainings to Power Users for Analytical skills, if needed</li> <li>Gather feedback for releases’ quality and adoptions through UAT</li> <li>Accesses to majority of administrative tasks: templates, basic automation, chatter groups, quick links and reports/dashboards.&nbsp;</li> <li>Identify business process, tool enhancements, improvements and contribute to the NOVA roadmap.&nbsp;</li> <li>Maintain and/or drive adoption rates for countries by identifying issues, defining action plans and engaging relevant persons in charge in the agencies and with CAN Area Management.&nbsp;</li> <li>Contribute to corporate toolkits such as “How To Guides” and Q&amp;A file, and maintains up to date local “How To Guides” and Q&amp;A file. &nbsp;&nbsp;</li> <li>Provide NOVA technical support for agencies to minimize business operation impact</li> <li>Communicate any changes and roadmap to the Power User network&nbsp;</li> </ul> <p>&nbsp;</p> <p>To excel in this role, you would need to possess excellent stakeholder management and good interpersonal skills.</p> <p>&nbsp;</p> <p><b>Minimum Requirements:</b></p> <ul> <li>At least 2 to 3 years of experience with salesforce or zoho crm, hubspot, oracle crm</li> <li>Salesforce admin certified would be advantageous</li> <li>Preferably with Process, Quality or IT background</li> <li>Experience in training and/or customer facing experience would be advantageous&nbsp;</li> </ul> <p>Come along on CMA CGM’s adventure !</p> </span> </span> </div> </div> </div> </div> <style type="text/css"> .buttontexte75ea3efaa2e5ba9 a{ border: 1px solid transparent; } .buttontexte75ea3efaa2e5ba9 a:focus{ border: 1px dashed #e20101 !important; outline: none !important; } </style> <div dir="auto" style=" " class="buttontext buttontexte75ea3efaa2e5ba9 rtltextaligneligible center unmodified backgroundimage5c1131e4-e01e-4430-b6e0-1 backgroundcolor61a70687e2be88e8 linkcolor linkhovercolor displayD "> <div class="inner " style="font-family:custom7f19a880a78c4c03ab3a1; font-size:15px;"><span class="fontcolor820ebe4b4de6525c"><p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> </span> </div> </div> <style type="text/css"> .buttontext854828d9dec16979 a{ border: 1px solid transparent; } .buttontext854828d9dec16979 a:focus{ border: 1px dashed #e20101 !important; outline: none !important; } </style> <div dir="auto" style=" " class="buttontext buttontext854828d9dec16979 rtltextaligneligible center scaled backgroundimage5c1131e4-e01e-4430-b6e0-1 backgroundcolor61a70687e2be88e8 linkcolor linkhovercolor displayTM "> <div class="inner " style="font-family:custom7f19a880a78c4c03ab3a1; font-size:15px;"><span class="fontcolor820ebe4b4de6525c"><p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> </span> </div> </div> <p class="job-location"> <span class="jobmarkets"> </span> </p></p>

This job is a NOVA Business Delegated Administrator in Kuala Lumpur. You might like this job because you get to improve team tool usage, train users, and work with a global shipping leader dedicated to becoming carbon neutral by 2050!

    ID:   555173          Location:     Kuala Lumpur, MY              NOVA Business Delegated Administrator            Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of ne...

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