AWS L3 Application Support

Cognizant Malaysia

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This job is all about providing support for applications running on AWS. You might like this job because you’ll troubleshoot issues, coordinate releases, and even work with cool tech tools like Python and SQL. Perfect for tech problem-solvers!

Undisclosed

Toronto, ON-199 Bay Street, Ontario, Canada, Kuala Lumpur

Full-Time

1 week ago

Job Description

Provide Application and User Support.

Manage and resolve production application issues, including batch job failures.

Work with AWS, Batch Monitoring and Processing tools like TWS, Control , M or Autosys.

Address and resolve user queries promptly like data related query and access issues, providing guidance and troubleshooting assistance

Release Coordination: Collaborate with cross-functional teams to coordinate weekend releases from a support perspective.

SSL Certificate Management: Manage and renew SSL certificates for client applications, knowledge of Lunix and shell / Python scripting

Report Maintenance and Enhancements: Basic knowledge on maintaining and enhancing Jasper reports and DQF reports (internal tool that requires SQL knowledge)

Root Cause Analysis (RCA): Perform RCA for production issues and document findings; submit Jira for tracking.

Testing: Conduct testing of production defect fixes in the staging environment to validate solutions before deployment.

Job Requirements

Company Benefits

Supporting diverse talent

Explore programs and initiatives designed to foster an inclusive future for all.

Career development

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Cognizant Propel Program

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Hardware / Network / Infrastructure (On-Premises / Cloud)

Software Development & QA / Testing

System & IT Helpdesk / Database Administrator

Company Profile

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...