company-logo-image

Content Moderator - Mandarin & English Speaker

ashley-avatar-image

AI-generated summary

beta

This job is about keeping online spaces safe as a Content Moderator who speaks Mandarin and English. You might like this job because you get to analyze content, collaborate with teams, and help prevent safety issues—all while making the internet a better place!

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

  • Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.

  • Collaborate with cross-functional teams to address and resolve safety issues on the platform.

  • Utilize Mandarin and English language skills to accurately translate and interpret content for safety assessments.

  • Conduct thorough investigations into potential safety breaches and provide detailed reports.

  • Implement proactive measures to prevent future safety incidents on the platform.

  • Engage with users and stakeholders to gather feedback and improve safety protocols.

  • Stay updated on industry trends and best practices in brand safety and online content management.

  • Provide training and support to team members on brand safety procedures and language translation.

  • Develop and maintain documentation for safety processes and guidelines.

  • Assist in the development of new safety features and tools for the platform.

  • Ensure timely and effective communication of safety updates and changes to relevant parties.

  • Participate in rotational shifts [24/7] to provide continuous support and coverage for safety operations.

  • Contribute to the overall mission of creating a safe and trustworthy online environment for users.


  • Job Requirements


    Company Benefits

    Supporting diverse talent

    Explore programs and initiatives designed to foster an inclusive future for all.

    Career development

    We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

    Cognizant Propel Program

    This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.


    Additional Info

    Company Activity

    Last active - few hours ago

    Job Specialisation


    Company Profile

    Cognizant Malaysia-logo-image

    Cognizant Malaysia

    Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...