Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Well Being

We value our people and ensure a positive work environment with benefits designed to support both your personal and professional life.

Employee Recognition & Benefits

We invest in your growth through professional training programs and clear career development opportunities.

Training Courses & Career Development

Enjoy daily work support with dental, eyes, car maintenance and medical allowances to help reduce your out-of-pocket expenses.



Allowances

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.

Impactful Contribution

Teamwork is a core culture in our company. We support and thank each other and win together as a team! No Drama!



Teamwork Culture

Crossroad Solutions Sdn Bhd

Crossroad Solutions Sdn Bhd is a Malaysian IT services and solutions company committed to empowering businesses through practical, reliable, and easy-to-use technology. Since our founding in 2018, we’ve helped organisations of all sizes build stable, secure, and efficient IT infrastructure, so they can focus on what matters most: driving growth and delivering value to their customers.
At Crossroad Solutions, we don’t just implement technology, we partner with businesses to understand their unique challenges, craft tailored solutions, and provide ongoing support that keeps operations running smoothly. Our team of experienced IT professionals brings deep technical expertise, a service-first mindset, and a passion for making technology work for people.
We work with leading technology brands to deliver managed IT services, professional consulting, hardware deployment, and strategic support that helps organisations adapt and thrive in a fast-changing digital landscape.

About Us

Integrity We act honestly and transparently in everything we do.
Customer Focus We prioritise customer needs and deliver meaningful solutions.
Professionalism We uphold high standards in technical quality, communication, and execution.
Innovation We embrace new ideas and practical technology to solve real business problems.

Our Core Values

Responsible for monitoring and maintaining daily operations of the Data Centre. Ensures system uptime, environmental stability, and compliance with operational and security standards. Provides first-level troubleshooting, incident escalation, and operational reporting to support business continuity.&nbsp;

<ul>
<li>Monitor servers, storage, and networking equipment to ensure optimal performance and uptime</li>
<li>Respond to incidents promptly, troubleshoot, and resolve technical issues to minimize downtime.</li>
<li>Perform routine checks, backups, and preventive maintenance on data centre systems.</li>
<li>Enforce access controls and IT security policies, ensuring compliance with company standards.</li>
<li>Document incidents, maintenance activities, and system changes for audit and reporting purposes.</li>
<li>Coordinate with IT teams during upgrades, migrations, and disaster recovery exercises.</li>
<li>Oversee environmental controls (power supply, cooling systems, fire suppression) to maintain safe operating conditions.</li>
<li>Support capacity planning and resource allocation, ensuring infrastructure meets business demands.</li>
<li>Assist in hardware installation and decommissioning, including racking, cabling, and equipment replacement.</li>
<li>Provide regular status reports to management, highlighting performance, risks, and improvement opportunities.</li>
<li>Perform other related Data Centre Operator tasks from time to time assigned by the Data Centre Manager and Technical Manager.</li>
</ul>

This job is about keeping a Data Centre running smoothly! You might like this job because you&#x27;ll monitor servers and tackle tech issues, ensuring systems stay up and safe while working with teams during upgrades and maintenance.

Kerja ini adalah untuk memantau dan memastikan operasi harian Pusat Data berjalan lancar. Anda mungkin berminat dengan kerja ini kerana anda akan menyelesaikan masalah teknikal, menjaga keselamatan, dan memastikan sistem sentiasa berfungsi dengan baik, menyokong kelangsungan perniagaan.

Data Centers

Data Center Operations

Responsible for monitoring and maintaining daily operations of the Data Centre. Ensures system uptime, environmental stability, and compliance with operational and security standards. Provides first-level troubleshooting, incident escalation, and operational reporting to support business continuity._




-Monitor servers, storage, and networking   equipment to ensure optimal performance and uptime


-Respond to incidents promptly, troubleshoot,   and resolve technical issues to minimize downt...

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