We will get your medical bills and insurance covered!

Medical & Insurance

You are entitled to claim honeymoon package from us!

Honeymoon Package

You are eligible to claim your dental, optical, medical check up, massage and spa from us!

Healthy & Wellness

We are fearless, bold, dynamic, energenic & fun. Join us and grow together!

Career Growth Opportunities

Our offices are nearby to MRT/Monorail stations!

Public Transport

You are entitled 1 day birthday leave to celebrate your birthday!

Birthday Leave

Cuckoo International (MAL) Berhad

Every person in this world is constantly searching for ways to improve their standards of living, the quest for a better quality of life never ends.
At CUCKOO, we have made it our mission to push the boundaries of our capabilities, so that we are able to not only further improve lives by meeting the standards that millions of families around the world would expect of a global home appliance brand, but to also go far beyond these standards in all that we do, every day.
This is the CUCKOO Promise.

About CUCKOO International

Our efforts to improve the quality of living of all Malaysians begin from within.
CUCKOO is more than just a team. Every one is welcomed and celebrated as one CUCKOO family.
Going ‘Beyond Standards’ in all that we do, we have constantly curate activities to bring people together, to grow talents and leaders, as well as to create a people-focused culture!
CUCKOO is a place where diversity is celebrated, ideas are valued and people are empowered!

Life at CUCKOO

About Wonderlab Wonderlab is a beauty and wellness brand offering high-quality, science-based personal care products. We are part of the Cuckoo family, which supports us with strong innovation and a trusted reputation in home and wellness solutions. Together, we aim to make self-care effective, accessible, and enjoyable for everyone. 

Job Summary
We are looking for a passionate and results-driven E-Commerce Executive to manage and grow WonderLab’s skincare brand across online marketplaces (Shopee, Lazada, TikTok Shop, etc.) and brand.com. This role involves executing, managing, and optimizing product listings, promotions, inventory, and content to drive sales, traffic, and conversions. The position also includes analyzing store performance and providing actionable insights to optimize campaigns and overall business strategy. Responsibilities and level of strategic involvement will vary based on experience.

Job Responsibilities :

Online Store &amp; Listing Management
<ul>
<li>Handle daily e-commerce operations, including managing and updating product listings, inventory synchronization, order processing, pricing updates, and campaign submissions.</li>
<li>Ensure product pages adhere to brand guidelines and are optimized for conversion (keyword relevance, visual consistency, cross-selling).</li>
</ul>
Promotion &amp; Campaign Execution
<ul>
<li>Execute platform campaigns, flash sales, and bundle promotions according to monthly calendars.</li>
<li>Liaise with platform key account managers to secure participation in mega campaigns (e.g., 3.3, 6.6, 11.11).</li>
<li>Track promotion performance and submit post-campaign sales reports with learnings and ROI.</li>
</ul>
Performance Tracking &amp; Reporting
<ul>
<li>Analyze daily store performance metrics (traffic, conversion, sales, CTR, etc.) and translate data insights into actionable optimization strategies.</li>
<li>Support weekly and monthly business reviews with data-driven insights for management.</li>
<li>Identify underperforming SKUs and propose corrective actions such as price adjustments, bundles, or content refreshes.&nbsp;</li>
</ul>
Content &amp; Creative Coordination
<ul>
<li>Coordinate with Marketing and Creative teams to ensure updated visuals, copywriting, and campaign assets.</li>
<li>Brief, upload, and maintain marketplace store creatives and promotional visuals.</li>
<li>Assist in content scheduling for affiliate or influencer seeding campaigns.</li>
</ul>
Customer Experience &amp; Review Management
<ul>
<li>Monitor customer reviews and respond to inquiries promptly; escalate product or service issues to relevant departments.</li>
<li>Track customer satisfaction metrics and ensure after-sales service aligns with brand standards.</li>
<li>Attend customer inquiries across all e-commerce platforms in a timely and professional manner.</li>
</ul>
Cross-Channel Collaboration
<ul>
<li>Work closely with Warehouse on logistics efficiency, order fulfillment accuracy, and delivery timelines to ensure positive post-sale experiences.</li>
<li>Collaborate with Retail and Marketing teams to align promotions and inventory planning.</li>
<li>Support CRM initiatives such as voucher programs, loyalty mechanics, and repurchase incentives to drive customer retention. </li>
</ul>

This job is about managing Wonderlab&#x27;s skincare brand online, boosting sales across platforms like Shopee and TikTok. You might like this job because it combines creativity with data insights to enhance the customer shopping experience!

E-Commerce

E-Commerce Sales

E-commerce Search Engine Optimization

TikTok Marketing

Marketplace Platforms

About Wonderlab
Wonderlab is a beauty and wellness brand offering high-quality, science-based personal care products. We are part of the Cuckoo family, which supports us with strong innovation and a trusted reputation in home and wellness solutions. Together, we aim to make self-care effective, accessible, and enjoyable for everyone. 

Job Summary
We are looking for a passionate and results-driven E-Commerce Executive to manage and grow WonderLab’s skincare brand across online marketplaces (...

Executive / Senior Executive E-commerce (Wonderlab - Skincare)

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Company Profile

Cuckoo International (MAL) Berhad