Our company provide company trip every year for staffs who have hit target in last year.

Company Trip

Our company giving bonus every year based on the performance, staff who has excellent performance entitle to enjoy profit sharing provided by company.

Bonus and Profit Sharing

Our company provide increment based on performance and we have road map for staffs to review and know what is their next target for promotion.

Salary Increment and Promotion

Our company will allocate budget every year for team building and education fund.

Team Building and Education Fund

DCG Holding Sdn. Bhd.

Salary Basic from RM3000 ~ RM5000 (based on experience) + Commission &amp; Allowance

The Outlet Manager oversees the daily operations, team performance, and customer service standards of a hair care outlet (salon, retail store, or treatment center), ensuring a smooth and profitable operation aligned with the company’s brand and goals.

⸻

Key Responsibilities:
1) Operations Management
<ul>
<li>Oversee daily operations including staff schedules.</li>
<li>Ensure the outlet runs smoothly and efficiently, meeting service standards.</li>
<li>Monitor cleanliness, safety, and hygiene compliance.</li>
</ul>
2) Team Supervision &amp; Training
<ul>
<li>Lead and motivate teams.</li>
<li>Conduct staff onboarding, ongoing training, and performance evaluations.</li>
<li>Handle conflict resolution and ensure high team morale.</li>
</ul>
3) Customer Service
<ul>
<li>Ensure exceptional customer experience and satisfaction.</li>
<li>Handle customer feedback, complaints, and service recovery.</li>
<li>Build and maintain good client relationships and retention.</li>
</ul>
4) Sales &amp; Target Achievement
<ul>
<li>Drive product and service sales to meet monthly revenue targets.</li>
<li>Promote upselling of retail products (e.g., shampoos, serums).</li>
<li>Analyze sales data and implement strategies to boost performance.</li>
</ul>
5) Inventory &amp; Product Management
<ul>
<li>Monitor and manage stock levels for hair care products and tools.</li>
<li>Place timely orders and avoid overstocking or shortages.</li>
<li>Conduct stock takes and manage product expiry or returns.</li>
</ul>
6) Marketing &amp; Promotion
<ul>
<li>Support promotional campaigns and membership drives.</li>
<li>Coordinate in-store events, product launches, or service demos.</li>
<li>Maintain visual merchandising standards.</li>
</ul>
7) Reporting
<ul>
<li>Prepare daily, weekly, and monthly sales and operation reports.</li>
<li>Track KPIs such as sales performance, customer satisfaction, and staff productivity.</li>
</ul>

This job is an Outlet Manager for a hair care business. You might like this job because you’ll lead a team, ensure great customer experiences, drive sales, and enjoy a solid salary plus bonuses while working in a lively environment!

Retail Operations

Retail Management

Retail Sales

Stocking Merchandise

Inventory Control

Stocks (Inventory)

Salary Basic from RM3000 ~ RM5000 (based on experience) + Commission and Allowance

The Outlet Manager oversees the daily operations, team performance, and customer service standards of a hair care outlet (salon, retail store, or treatment center), ensuring a smooth and profitable operation aligned with the company’s brand and goals.

⸻

Key Responsibilities:
1) Operations Management



-Oversee daily operations including staff schedules.


-Ensure the outlet runs smoothly and efficiently...

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Company Profile

DCG Holding Sdn. Bhd.