Earn additional annual bonus incentives based on workmanship quality, punctuality, and zero-defect performance. High performers are rewarded.

Performance-Based Bonus System

Steady flow of residential and commercial projects across Klang Valley everyday. 

Stable & Consistent Work Projects

Clear SOPs, structured reporting system, and strong management support. We operate with standards — not chaos.

Professional Work Environment

We provide proper tools, uniforms, and site protection materials to ensure professional workmanship and safety.

Company Uniform & Tools Provided

Driven Asia Sdn Bhd

<p>We serve homeowners, interior designers, and commercial clients who want long-lasting, mold-resistant, and aesthetically clean tile joints.</p>
<p>Our work is detail-driven. We remove old grout carefully without damaging tiles, apply new high-performance grout systems, and deliver clean, seamless finishing. Quality control and workmanship standards are taken seriously in our company.</p>
<p>We are not a general renovation contractor — we are specialists in tile grout solutions.</p>
<p>Over the years, we have built structured SOPs, technical training systems, and clear quality benchmarks to ensure consistent results across all projects.</p>

Who We Are & What We Do

<p>At Dr. Grout, we value:</p>
<ul>
<li>&nbsp;Discipline</li>
<li>Responsibility</li>
<li>Quality workmanship</li>
<li>Professional behavior on site</li>
</ul>
<p>We operate with clear systems and expectations. Supervisors are expected to lead by example, submit daily reports, control workmanship quality, and manage site teams effectively.</p>
<p>This is not a “relax and wait” environment. We move fast, we solve problems on site, and we protect the company’s reputation at all times.</p>
<p>What candidates can expect:</p>
<ul>
<li>&nbsp;Structured training<br> • Clear SOPs and workflow<br> • Performance-based growth opportunities<br> • Direct communication with management<br> • A company that is serious about scaling and improving</li>
</ul>
<p>We are looking for team members who want to grow with a structured company, not just look for a monthly salary.</p>

Our Culture & What To Expect

<div>🎯 Role Summary</div><div>You will be the <strong>first point of contact</strong> for all incoming enquiries from social media and WhatsApp. Your role is to <strong>engage customers, understand their needs, recommend solutions, and convert enquiries into confirmed site appointments</strong>.</div><div>You are not just replying messages — you are responsible for <strong>turning leads into revenue</strong>.</div><div>🔧 Key Responsibilities</div><div>1. Handle All Incoming Enquiries</div><ul><li>Reply to WhatsApp, Facebook, Instagram enquiries promptly&nbsp;</li><li>Qualify customer needs (location, type of tiles, problem)&nbsp;</li><li>Provide accurate information about services &amp; products&nbsp;</li><li>Educate customers on grout solutions (training will be provided)&nbsp;</li></ul><div>2. Convert Leads into Appointments (Core KPI)</div><ul><li>Build trust and confidence with customers&nbsp;</li><li>Recommend suitable solutions (regrouting / materials / polishing)&nbsp;</li><li>Follow up consistently with leads&nbsp;</li><li><strong>Close deals by securing site survey appointments</strong>&nbsp;</li></ul><div>3. Customer Relationship Management</div><ul><li>Maintain professional and friendly communication&nbsp;</li><li>Handle objections and questions confidently&nbsp;</li><li>Ensure smooth handover to sales/site team&nbsp;</li><li>Keep records updated in Google Sheets&nbsp;</li></ul><div>4. Coordination &amp; Scheduling</div><ul><li>Arrange site survey appointments with customers&nbsp;</li><li>Coordinate with sales team for availability&nbsp;</li><li>Ensure all job details are properly captured before site visit&nbsp;</li></ul><div>5. Support Sales Growth</div><ul><li>Identify upsell opportunities (e.g. polishing, full house grout)&nbsp;</li><li>Suggest packages to increase job value&nbsp;</li><li>Assist in improving scripts and response templates&nbsp;</li></ul>

This job is an Inside Sales Executive where you&#x27;ll engage customers via social media and WhatsApp, turning inquiries into appointments. You might like this job because you get to help people find solutions while creating sales success!

Kerja ini adalah sebagai Inside Sales Executive. Anda mungkin berminat dengan kerja ini kerana ia melibatkan interaksi langsung dengan pelanggan melalui media sosial dan WhatsApp, membantu mereka memahami keperluan dan menukar pertanyaan kepada janji temu. Anda akan berperanan penting dalam menambah pendapatan syarikat!

Interpersonal Communications

Sales Prospecting

Business Acumen

Social Media

🎯 Role SummaryYou will be the first point of contact for all incoming enquiries from social media and WhatsApp. Your role is to engage customers, understand their needs, recommend solutions, and convert enquiries into confirmed site appointments.You are not just replying messages — you are responsible for turning leads into revenue.🔧 Key Responsibilities1. Handle All Incoming Enquiries

-Reply to WhatsApp, Facebook, Instagram enquiries promptly_

-Qualify customer needs (location, type of til...

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