Staff are eligible for basic medical support and clinic visit coverage.

Medical Benefit

Enjoy curated meals, drinks, and discounts on our menu — we take care of the people who serve others.

Staff Meals & Drinks

Our space is not just a cafe — it’s a lifestyle destination. Work in a beautifully restored heritage building with heart and soul.

Unique Heritage Workplace

We value kindness, collaboration, and respect. No toxic hierarchy — just a team working towards something meaningful.

Respectful Work Culture

DRURY HERITAGE SDN. BHD.

Drury Heritage Cafe Lounge (druryheritage.com.my) is a lifestyle destination in the heart of Kuala Lumpur’s Chinatown, where modern Malaysian café culture meets timeless heritage charm. We are housed in a beautifully restored heritage shophouse — a tribute to the architecture and stories of old KL — reimagined for the modern guest.
We serve a curated selection of local and Western beverages, light ready-to-serve meals, and artisanal retail items, including gifts, books, and prints. Drury is more than just a cafe — it’s a space where history, hospitality, and heart come together. As we prepare for our grand opening, we’re inviting passionate individuals to join us in shaping an experience that’s as meaningful as it is memorable.

Reviving Heritage, One Cup at a Time

At Drury Heritage, we believe in the spirit of togetherness not just with our guests, but within our team. We foster a culture that values integrity, initiative, and quiet excellence. We’re not chasing trends, we’re building something lasting, with thoughtful details and real hospitality at the core.
As part of a close-knit founding team, you’ll work directly with decision-makers and see your contributions make a real impact. Whether you’re front of house, kitchen, barista, or ops, we value commitment, humility, and people who take pride in their craft. Here, everyone helps shape the story.

A Team That Builds with Heart

🌟 About Us Drury Heritage Cafe Lounge is a lifestyle destination in the heart of KL’s Chinatown, combining modern Malaysian cafe culture with rich heritage aesthetics. Housed in a beautifully restored heritage shophouse, we serve curated local and Western beverages, ready to serve food, and selected retail items. As we prepare to open, we’re seeking a capable and hands-on F&amp;B Operations Manager to join our team, someone who thrives on turning vision into execution, ensuring cafe operations run with precision, care and efficiency. 
🪴 Role Summary The F&amp;B Operations Manager will serve as the primary execution arm of the founder and leadership team, overseeing cafe operations from pre-opening setup to post launch management.&nbsp;
You will lead a team of cafe staff, ensuring operational standards, service quality and team performance are consistently met.
The role requires prior experience in F&amp;B operations (e.g. cafe, restaurant or lounge) and the ability to work with precision, leadership and accountability. You will lead team of café staff, ensuring operational standards, service quality and team performance and consistently met. 
💼 Key Responsibilities ⚙️ Pre-Launch Setup &amp; Execution
<ul>
<li>Develop and manage the opening timeline, procurement checklist and operational readiness plan.</li>
<li>Coordinate cafe layout, kitchen flow and equipment installation with contractors and vendors.</li>
<li>Source and finalise suppliers for food, beverages, packaging and operating supplies. </li>
</ul>
👨‍🍳 Staffing Operations
<ul>
<li>Develop manpower plan, job scopes, recruitment ads, and onboarding SOPs.</li>
<li>Coordinate interviews, shortlist candidates and collaborate with the management on hiring decisions.</li>
<li>Supervise daily team operations, manage shift rosters, conduct briefings and coach staff to uphold performance and service standards. </li>
</ul>
📑 Licensing &amp; Regulatory Compliance
<ul>
<li>Handle submissions and follow-ups for DBKL premise licensing, Bomba, CCC, food handling certs, pest control, grease trap registration.</li>
<li>Maintain all regulatory folders and renewals timelines, ensuring full compliance and audit readiness. </li>
</ul>
🧾 Procurement &amp; Vendor Management
<ul>
<li>Source and secure suppliers for all café needs including food, beverages, cleaning supplies, uniforms, kitchenware and retail items.</li>
<li>Negotiate pricing and service terms while tracking deliveries and supplier performance.</li>
</ul>
 ☕ Operational Systems Setup
<ul>
<li>Implement POS, inventory and scheduling systems, as well as logbooks and checklists.</li>
<li>Establish SOPs for hygiene, cleanliness, food safety, customer feedback handling and equipment maintenance. </li>
</ul>
🏪 Post-Launch Cafe Operations
<ul>
<li>Oversee day-to-day operations including service quality, inventory control, supplier coordination and team deployment.</li>
<li>Monitor cash flow, daily sales and cost controls.</li>
<li>Manage stock reordering, petty cash, shift closing and staff rosters.</li>
</ul>
 📊 Financial &amp; Administrative
<ul>
<li>Track sales, operating expenses and stock movements.</li>
<li>Support management in cost control, vendor payments and reporting.</li>
<li>Maintain POS, inventory and HR systems to ensure accurate records and smooth daily operations. &nbsp;&nbsp;</li>
</ul>

This job is for an F&amp;B Operations Manager at Drury Heritage Cafe Lounge, a vibrant spot in KL’s Chinatown. You might like this job because you&#x27;ll lead a team, manage cafe operations, and bring a unique blend of local and Western vibes to life!

Hospital Experience

Restaurant Operation

🌟 About Us
Drury Heritage Cafe Lounge is a lifestyle destination in the heart of KL’s Chinatown, combining modern Malaysian cafe culture with rich heritage aesthetics. Housed in a beautifully restored heritage shophouse, we serve curated local and Western beverages, ready to serve food, and selected retail items. As we prepare to open, we’re seeking a capable and hands-on FandB Operations Manager to join our team, someone who thrives on turning vision into execution, ensuring cafe operations...

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Company Profile

DRURY HERITAGE SDN. BHD.