We provide personal accident insurance and access to a medical claim fund.

Medical Care

Enjoy our dedicated children's room, where you can bring your little ones with you to work.

Child Facilities

Employees get a ticket to our flagship programme, EPIC Homes.

EPIC Homes Experience

We employ a hybrid work schedule, where we can opt to work remotely on Fridays.

Flexible Fridays

EPIC

<p>EPIC (Extraordinary People Impacting Communities) is a multiple award-winning social enterprise that empowers ordinary people to create extraordinary impact in their communities. Our flagship program, EPIC Homes, builds <strong>safe homes for Orang Asli families</strong> in just 3 days with the help of volunteers. EPIC offers impact <strong>consultancy</strong>, corporate <strong>team-building </strong>and <strong>CSR</strong> engagements, complete with end-to-end support, tax exemption eligibility, and HRDC claimable options. Our subsidiary EPIC Communities Sdn Bhd provides <strong>placemaking</strong>, <strong>design</strong>, and <strong>build</strong> services, transforming spaces to transform lives.</p>

About Us

<p>As a purpose-driven organisation, our work sits at the intersection of community development, social innovation, and leadership building. You’ll be part of a small, passionate team that values open communication, flexibility, and hands-on collaboration. If you're looking for meaningful work with real-world impact, check out our job opportunities.</p>

Work at EPIC

<p>Extraordinary People Impacting Communities (EPIC) is a Malaysian social enterprise that brings together individuals, companies, and communities to create social impact. Mostly known for its <a href="https://epic.my/what-we-do/?utm_source=chatgpt.com" target="_self">EPIC Homes</a> initiative, EPIC began by mobilising volunteers to build homes with Orang Asli communities, and has since expanded into corporate team building, leadership development, community programmes, and placemaking. Their model combines volunteerism, training, and collaboration to help people grow personally while contributing to stronger, more resilient communities across Malaysia.<br><br>The Lead (Community Management) is responsible for developing and overseeing the strategic direction and execution of initiatives to engage, grow, and retain the EPIC Community (urban and rural volunteers, beneficiary stakeholders). Please view this <a href="https://epichome.org/volunteer-pathways" target="_self"><ins>document</ins></a> to view our current community "Pathways".</p>
<p></p>
<h2><strong>Key Responsibilities</strong></h2>
<h4><strong>Pathway Strategy &amp; Design</strong></h4>
<ul>
<li>Lead the development of personal growth frameworks that align with all community pathways.</li>
<li>Design, implement, and manage pathways that give people (volunteers, beneficiaries) a clear and rewarding journey, helping them grow from casual participants into active contributors and leaders.</li>
<li>Establish governance, standards, and continuous improvement processes to ensure pathways remain relevant, effective, and adaptable to evolving community needs.</li>
</ul>
<h4><strong>Data Management</strong></h4>
<ul>
<li>Oversee and maintain the Community Database, ensuring that all member data is updated, accurate, and accessible for engagement and tracking purposes.</li>
<li>Translate data insights into strategic actions, driving continuous optimisation of programmes and initiatives.</li>
</ul>
<h4><strong>Community Engagement</strong></h4>
<ul>
<li>Develop and lead end-to-end strategies for recruitment, onboarding, engagement, and member reactivation.</li>
<li>Design and implement scalable reward, incentives and recognition frameworks and programmes to drive retention and deepen participation.</li>
<li>Identify suitable products and services from brands to as suitable rewards, incentives and privileges.&nbsp;</li>
<li>Oversee the planning and delivery of community engagement initiatives (virtual and in-person), ensuring strong participation, visibility, and meaningful member interaction.</li>
</ul>
<h4><strong>Cross-Functional Collaboration &amp; Strategy Execution</strong></h4>
<ul>
<li>Lead cross-functional collaboration to align community initiatives with broader organisational goals and priorities.</li>
<li>Act as a strategic partner and thought leader, providing insights grounded in community data, feedback, and engagement trends.</li>
<li>Oversee programme evaluation, ensuring clear measurement of outcomes, continuous learning, and iterative improvement.</li>
<li>Serve as the primary advocate for the Epic Community, ensuring member needs and perspectives are represented in organisational decision-making.</li>
</ul>
<h4><strong>Team Leadership &amp; Operational Excellence</strong></h4>
<ul>
<li>Provide leadership, direction, and oversight to team members responsible for community operations and engagement.</li>
<li>Establish clear processes, workflows, and accountability structures to ensure effective execution.</li>
<li>Build team capability through coaching, performance management, and continuous development.</li>
<li>Define and report on key performance indicators (KPIs). Regularly monitor, track, and report on these metrics to gauge progress and adjust strategies as necessary.</li>
</ul>

This job is about leading community initiatives at EPIC, a social enterprise focused on building homes and impacting lives. You might like this job because you&#x27;ll help people grow, collaborate, and create positive change while working with a dedicated team!

Kerja ini adalah mengetuai pengurusan komuniti untuk membangunkan dan melaksanakan inisiatif yang memberi impak sosial. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk membantu individu berkembang sambil menyumbang kepada komuniti yang lebih kuat dan berdaya tahan di Malaysia.

Recruitment Strategies

Community Outreach

Communication

Training And Development

Extraordinary People Impacting Communities (EPIC) is a Malaysian social enterprise that brings together individuals, companies, and communities to create social impact. Mostly known for its EPIC Homes initiative, EPIC began by mobilising volunteers to build homes with Orang Asli communities, and has since expanded into corporate team building, leadership development, community programmes, and placemaking. Their model combines volunteerism, training, and collaboration to help people grow perso...

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