Fenix Auto Sdn Bhd

&nbsp;Position Overview
We are looking for a motivated and service-oriented Customer Service cum Sales Executive to join our company. This role blends sales and lead generation with customer support, ensuring smooth onboarding and long-term satisfaction for our partners.
Key Responsibilities
Lead Generation &amp; Sales
<ul>
<li>Identify and approach potential customers through online platforms, referrals, and networking.</li>
<li>Promote rental packages, explain benefits, and upsell additional services.</li>
<li>Convert leads into active rentals by building trust and offering tailored solutions.</li>
<li>Track leads, prospects, and conversions using company systems</li>
</ul>
Customer Service &amp; Driver Support
<ul>
<li>Serve as the main contact point for customers, handling inquiries and resolving issues quickly.</li>
<li>Assist customer with onboarding, contracts, and vehicle handovers.</li>
<li>Provide ongoing support for renewals, maintenance schedules, and insurance matters.</li>
<li>Ensure customer satisfaction to encourage loyalty and retention.</li>
</ul>
Operational Coordination
<ul>
<li>Work closely with fleet and operations teams to ensure timely vehicle allocation.</li>
<li>Monitor customer performance and provide proactive support to minimize downtime.</li>
<li>Assist in driver engagement activities and promotional campaigns.</li>
</ul>
What We Offer
<ul>
<li>Competitive salary with attractive performance-based incentives.</li>
<li>Career growth opportunities in a fast-expanding industry.</li>
<li>Training and support to strengthen sales and customer service skills.</li>
<li>A collaborative team environment focused on driver success.</li>
</ul>

This job is a blend of sales and customer support, helping customers find the right rental plans. You might like this job because it offers bonuses for good performance and great opportunities to grow in a friendly, team-focused environment!

Problem Solving

Customer Service

Sales

Sales Prospecting

Self Organization

Collaboration

 Position Overview
We are looking for a motivated and service-oriented Customer Service cum Sales Executive to join our company. This role blends sales and lead generation with customer support, ensuring smooth onboarding and long-term satisfaction for our partners.
Key Responsibilities
Lead Generation and Sales



-Identify and approach potential customers through online platforms, referrals, and networking.


-Promote rental packages, explain benefits, and upsell additional services.

...

Sales/Customer Service Sales/Customer Service

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Company Profile

Fenix Auto Sdn Bhd