Job Description

• Provide basic technical support to employees on IT-related matters.  
• Support the management of company IT assets, including computers, laptops, and peripherals. 
• Assist in monitoring and maintaining data backups and system security measures. 
• Support the implementation and administration of digital tools, cloud-based systems, and business applications. 
• Assist in managing company websites, email systems, and online platforms where required. 
• Participate in IT projects, system improvements, and technology-related initiatives. 
• Prepare documentation, user guides, and reports related to IT operations. 
• Perform general administrative and coordination duties related to IT and digital systems. 
• Assist the management team with technology-related tasks and operational support. 
• Carry out any other duties as assigned by the supervisor from time to time.

Job Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related field. 
• Basic knowledge of computer hardware, software, networking, and troubleshooting. 
• Familiarity with Microsoft Office 365, Google Workspace, and common business applications. 
• Willing to learn and adapt to new technologies and systems. 
• Good communication and problem-solving skills. 
• Able to work independently and as part of a team.

Skills