Your task achievement will be rewarded with Incentives, Comissions, and Performance Bonus!



Monetary Rewards

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.



Career progressions

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.



Well Being

We foster a friendly, collaborative environment with a young, energetic workforce that thrives on teamwork, innovation, and shared success.



Work Environment

Young, vibrant, and innovative people here! Our company offers a dynamic environment that fosters creativity and collaboration.



Great work Culture

Giant Malaysia

Our stores are designed to meet a wide range of customer needs—from daily essentials to premium grocery experiences. Whether it’s the value-driven Giant, the fresh-focused Mercato, the specialty Cold Storage, or the community-friendly TMC, our brands are united by a common mission: to provide a great shopping experience, every time.
At GCH Retail, we are powered by passionate individuals who thrive in a fast-paced, people-centric environment. We foster a collaborative culture that supports growth, innovation, and continuous improvement—making us not just a preferred retailer, but also a great place to build your career.

About us

At GCH Retail, we believe that our people are the heart of our success. We foster a workplace culture built on teamwork, respect, and customer-first thinking. Whether you're on the store floor or in the support office, every team member plays a vital role in delivering a seamless retail experience to our customers.
We value open communication, continuous learning, and performance-driven growth. Our diverse teams collaborate across departments, embracing change and innovation to keep up with the dynamic retail landscape.
We also take pride in creating an inclusive environment where everyone feels supported, empowered, and inspired to bring their best selves to work every day.
Join us and be part of a company that’s not only shaping the future of retail—but also committed to growing with you.

Our Culture 

Responsibilities :
1.IT Support &amp; Troubleshooting (DC Operations)
Provide technical support for emails, PCs, laptops, and network issues.
Troubleshoot system issues related to WMS, SAP, and BI Portal.
Support Wi-Fi and networking problems in the Distribution Centre.

2. IT Equipment &amp; Device Management
Manage IT equipment issues with HQ, service desk, and vendors.
Configure and support various printers (3-ply, thermal, photocopiers).
Set up and troubleshoot HHT scanners and voice-pick devices.
Address access point (AP) and Wi-Fi issues, liaising with the infrastructure team.

3.System Issue Coordination
Log and track system issues (SAP, WMS, UC4) through the ticketing tool.
Work with system support teams to resolve IT-related problems in the DC.

4.Project &amp; Process Management
Create process timelines, checklists, SOPs, and job descriptions.
Coordinate and review Distribution Centre projects regularly.
Train staff on new and existing processes and projects.

5.System Monitoring &amp; Report Generation
Ensure smooth daily transmission of Fresh Orders from stores/supply chain.
Generate daily operational reports (e.g., stock freshness, fulfillment, rejections).
Compile KPI data and cost-saving metrics across all 3 DCs.
Design report formats for KPI and transport cost analysis.

6.Communication &amp; Project Coordination
Participate in discussions on transport KPIs, cost reviews, and IT budgets.
Brief vendors and internal teams on new item/vendor setups.
Lead KPI dashboard reviews and track action items.
Liaise with Commercial and Supply Chain teams to resolve DC issues.

7.Stock Take &amp; Inventory Adjustment Management
Organize biannual stock takes across 3 DCs, analyze variances, and provide solutions.
Perform monthly stock adjustments to manage losses/gains.
Reconcile WMS and SAP inventory before stock takes.
Communicate with Finance for adjustment justifications and follow-ups.

8.Report Preparation
Generate and maintain reports (daily/weekly/monthly)
Any ad-hoc task given from time to time.

This job is for an IT Executive at a Distribution Centre, helping with tech support, managing devices, and ensuring smooth operations. You might like this job because you’ll tackle exciting challenges in a dynamic environment and coordinate key projects!

Warehouse Management Systems

Troubleshooting (Problem Solving)

Network Troubleshooting

Systems Analysis

Communication

Responsibilities :
1.IT Support and Troubleshooting (DC Operations)
Provide technical support for emails, PCs, laptops, and network issues.
Troubleshoot system issues related to WMS, SAP, and BI Portal.
Support Wi-Fi and networking problems in the Distribution Centre.

2. IT Equipment and Device Management
Manage IT equipment issues with HQ, service desk, and vendors.
Configure and support various printers (3-ply, thermal, photocopiers).
Set up and troubleshoot HHT scanners and voice-pick dev...

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