Job Description

•  Handling tour bookings
• Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority
• Follow up with clients by phone/email about their queries
• Keeping track on documentation & payments
• Deliver excellent operations support and managed the needs of our customers
• Professionally handle high volume of inquiries
• Event arrangement and PPT creations.
• Post information, filing documents and maintain paper and computer records for management / file systems 
• Coordinate reservations, contracts, and record keeping for tours and facility reservations 
• Work with superior and team to create new opportunities for growth
• Any other ad-hoc tasks required by the management.

Job Requirements

• Have a good track record of sales and coordination for inbound and domestic tour industry.
• Fluent in Bahasa Malaysia, English and Bahasa Cina.
• Committed to deliver high level of customer service.
• Capable to respond to a range of different work situations
• Computer knowledge (MS Office).
• Willing to travel.
• Creative, fast-paced, detail-oriented and capability for multi-tasking.

Skills