Health world spa and massage 

NIGHT AND MORNING SHIFT (ROTATION)
ONLY FOR MALAYSIAN FEMALE
Key Responsibilities
Guest Service &amp; Front Desk Operations
<ul>
<li>Greet guests warmly upon arrival and assist with check-in and check-out for treatments.</li>
<li>Provide detailed information on spa services, treatments, promotions, and operating hours.</li>
<li>Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.</li>
<li>Manage the spa schedule and ensure smooth coordination with therapists on duty.</li>
<li>Promote and upsell spa treatments, products, and packages to maximize revenue.</li>
</ul>
Night Shift Duties
<ul>
<li>Handle late-night walk-in guests and last-minute bookings.</li>
<li>Ensure all daily transactions, reports, and records are accurately completed before closing.</li>
<li>Maintain cleanliness and readiness of the spa reception, treatment rooms, and common areas.</li>
<li>Monitor and report any irregularities, safety, or maintenance issues to management.</li>
<li>Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.</li>
</ul>
Administrative &amp; Communication
<ul>
<li>Record guest preferences and feedback to enhance future visits.</li>
<li>Maintain proper stock levels of spa retail items and amenities.</li>
<li>Prepare daily sales and activity reports for the Spa Manager.</li>
<li>Ensure confidentiality and professionalism in all guest interactions.</li>
</ul>

This job is for a Front Office Receptionist at a spa, where you&#x27;ll greet guests and help with bookings, both during day and night shifts. You might like this job because you enjoy assisting others and have a passion for wellness!

Customer Service

Problem Solving

Independent Thinking

NIGHT AND MORNING SHIFT (ROTATION)
ONLY FOR MALAYSIAN FEMALE
Key Responsibilities
Guest Service and Front Desk Operations



-Greet guests warmly upon arrival and assist with check-in and check-out for treatments.


-Provide detailed information on spa services, treatments, promotions, and operating hours.


-Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.


-Manage the spa schedule and ensure smooth coordination with therapists on duty.

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