Job Description

Location: Sri Petaling / Sunway Velocity / Damansara

Salary: RM3,500 – RM5,000 (based on experience)

Why Join Us:

• Career Growth Opportunities
• Attractive Commission + EPF/SOCSO/EIS
• New brand, pioneer team opportunity
• Professional Training Provided!

Role Description

• Perform professional scalp & hair consultations/treatments in line with SOPs (training provided).
• Understand customer needs and provide personalized treatment/product recommendations.
• Ensure customer comfort and satisfaction throughout the therapy journey.
• Serve customers with passion, professionalism, and integrity to deliver an outstanding experience.
• Proactively engage new customers, handle enquiries, manage bookings, and follow up promptly.
• Build and maintain long-term customer relationships through excellent after-service communication.
• Work closely with teammates and the Branch Manager to achieve store goals and uphold brand standards.
• Support daily operations (e.g., inventory checks, product knowledge sharing).
• Maintain a clean, hygienic, and professional consultation/treatment environment.

Let’s grow Malaysia’s next scalp-care brand together!

Job Requirements

• Preferably ≥1 year experience in Hair/Scalp, Aesthetic, Beauty, or Personal Care Services
• Outgoing, pleasant, and energetic personality with strong communication/interpersonal skills.
• Positive attitude, strong teamwork, and willingness to learn.
• Willing to work retail hours, including weekends and public holidays.
• Communicate effectively in English, Bahasa Malaysia, and Mandarin to serve a diverse customer base.
• No experience? No problem! We’re happy to train the right candidate.

Skills