Our commitment to Integrity and Ethics, Supporting Diversity and Workplace Respect underlie everything we do.

Collaborative culture

We are committed to solve challenges and make impactful changes in our communities where we live and work.

Make real connections

We grow personally through continuous learning, support individual health and well-being, reward performance and celebrate achievements.

Wellbeing support

Honeywell

We have been innovating for more than 100 years - and now we're creating what's next.
<ul>
<li>Aerospace Technologies</li>
</ul>
Our hardware and software solutions create more fuel-efficient aircraft, more direct and on-time flights and safer skies.​
<ul>
<li>Building Automation</li>
</ul>
Commercial building owners and operators depend on our operational technology hardware, software and analytics to help create safer and more efficient and productive facilities.
<ul>
<li>Energy &amp; Sustainability Solutions</li>
</ul>
We can help solve tough sustainability and energy transition challenges across our end markets while seizing new opportunities to deliver outstanding value to our clients and shareholders.​
<ul>
<li>Industrial Automation</li>
</ul>
We provide solutions to support our customers to help deliver results with enhanced productivity and safety standards.
Source: <a href="https://www.honeywell.com/us/en/company/about-us" target="_self">honeywell.com</a>

Who We Are

Communities
We provide resources and financial support to causes around the world and encourage employee volunteerism.
Integrity &amp; Compliance
We are committed to the highest standards in everything we do.
Sustainability
Discover how we use our technologies to improve the efficiency of products and processes.
Inclusion &amp; Diversity
It's our unique perspectives that are at the foundation of who we are.
Source: <a href="https://www.honeywell.com/us/en/company/about-us" target="_self">honeywell.com</a>

Our Values

<h3 style="padding: 0px;margin-top:0px;margin-bottom: 4px;">Join a team recognized for leadership, innovation and diversity</h3>Honeywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. The Global Customer Care organization within Honeywell Aerospace is responsible for excellence in customer service and in executing customer requirements. The Customer Support Representative is a pivotal role within the BGA Contracts &amp; Services team. The selected candidate will be the focal for MSP (Maintenance Service Plan) contract entry and integrity in our business systems. The job responsibilities will include: <ul><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enter contracts for MSP, supporting new aircraft enrollments, contract transfers, and renewals.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide support for the Sales, Contracts, and Customer Accounts teams.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Execute all tasks with a high degree of accuracy.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop proficiency in SAP and related systems including the MyAerospace portal. </li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support a global customer base while prioritizing critical issues to ensure customer requirements are met on time.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage work flow with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for maintaining metrics relating to workload and revenue generating activities.</li><li style="text-align: justify; text-indent: -0.25in">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display strong written and verbal communication and presentation skills.</li></ul> Other responsibilities may include:<ul><li style="text-align: justify"> Support AAM Aftermarket contracts for HAPP and MPP programs.</li><li style="text-align: justify">Collaborate effectively with internal Honeywell resources to provide solutions.</li><li style="text-align: justify">Responding to customized contract requests expedited and / or preferential.</li><li style="text-align: justify">Actively participate in team meetings, process improvement teams, and other activities as assigned.</li></ul> Key success measurements for this position include: Customer satisfaction; order accuracy; effective problem resolution and effectiveness of communication with internal and external customers.Preferred Qualifications:<ul><li> Bachelor’s Degree in business, customer service, operations, or related field </li><li>Experience in the Aerospace industry is strongly preferred </li><li>Demonstrate flexibility and resilience, including the ability to influence others in a time sensitive and demanding environment </li><li>Ability to make sound business decisions and take quick actions to execute </li><li>Exceptional verbal and written communication skills </li><li>Demonstrate strong analytical and problem solving skills </li><li>Ability to work collaboratively with multiple Honeywell entities by developing and maintaining effective relationships </li><li>Excellent time management and organization skills </li><li>Working knowledge of export requirements and/or government regulations is a plus </li><li>Ability to effectively handle a wide range of customers’ needs and requirements with care and professionalism at all times </li><li>Knowledge of basic Financial principles, SalesForce.com, &amp; SAP background is a plus </li><li>Demonstrated ability to work in a changing environment is strongly preferred </li><li>Great grasp and passion for customer service </li></ul>#LI-Hybrid<h3 style="padding: 0px;margin-top: 10px;margin-bottom: 4px;">Additional Information</h3><ul><li style="margin-bottom: 1px;">JOB ID: req472828</li><li style="margin-bottom: 1px;">Category: Customer Experience</li><li style="margin-bottom: 1px;">Location: Circuito Aerospacial No. 2,Mexicali,BAJA CALIFORNIA,21395,Mexico</li><li style="margin-bottom: 1px;">Nonexempt</li><li style="margin-bottom: 1px;"></li></ul><div class="embed-responsive embed-responsive-16by9"></div>

This job is a pivotal role within Honeywell Aerospace, managing MSP contracts and providing global customer support. You might like this job because it offers opportunities to develop skills in SAP and communication while ensuring customer satisfaction.

Join a team recognized for leadership, innovation and diversityHoneywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. The Global Customer Care organization within Honeywell Aerospace is responsible for excellence in customer service and in executing customer requirements. 
 
 The Customer Support Representative is a pivotal role within the BGA Contracts and Services team. The sele...

Customer Support Representative

Honeywell

Customer Experience Executive

Artiq Air

Business Support Executive (Customer Care)

Hiredly X

Sales Support Executive (Immediate Vacancy & Permanent Position)

RW Nutriogreen Sdn Bhd

Customer & Sales Support Executive

INTERSPACE DIGITAL MALAYSIA SDN BHD

Sales & Marketing Admin Executive

Mandom (Malaysia) Sdn Bhd

ERP System Support Executive

Kawan Food

Executive, Sales Administration

EcoWorld

Business Development Executive

UNT OIL COMPANY SDN BHD

Customer Support Executive (Ref ID: AR)

Hiredly X

Company Profile

Honeywell