Organizes local events and provides helpful forums to explore and enhance the relationship between our work and family roles.

Family Matters

Creates a common ground, introduces employees to various cultural celebrations and assists in understanding different cultures around the world.

Infosys Multicultural ERG

Facilitates greater flexibility, exclusive training, mentoring, and experience sharing programs for our female professionals.

Infosys Women’s Inclusivity Network

Holds special training programs and provides ability enhancing tools to enable our differently-abled colleagues to make the best use of their talents.

Infyability

We support military members and veterans to transition from service to playing meaningful roles where they co-create innovative solutions for clients.

Military and Veterans

An affinity group that fosters a safe, inclusive, and respectful work environment for lesbian, gay, bisexual, transgender, intersex (LGBTIQ+), others.

Infosys Pride

Infosys Limited (Malaysia Branch)

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 55 countries to navigate their digital transformation.&nbsp;

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 55 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
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Source: <a href="https://www.infosys.com/about.html" target="_self">Infosys Website</a> &nbsp;

Who We Are

Client Value:&nbsp;
To surpass client expectations consistently.
Leadership by Example:&nbsp;
To set standards in our business and transactions and be an exemplar for the industry and ourselves.
Integrity and Transparency:&nbsp;
To be ethical, sincere and open in all our transactions.
Fairness:&nbsp;
To be objective and transaction-oriented, and thereby earn trust and respect.
Excellence:&nbsp;
To strive relentlessly, constantly improve ourselves, our teams, our services and products to become the best.&nbsp;

Source:<a href="https://www.infosysbpm.com/about/who-we-are/our-values.html" target="_self"> Infosys Website</a>

Our Values

Job description About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Short Description: If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. The Telecom Cost Analyst will be responsible for performing analysis towards Telecom cost for SCB locations and provide cost optimization recommendations. The role requires strong analytical skills, attention to detail, and the ability to work with Telecom contacts for SCB environment.<ol><li class="wordsection1">Roles and Responsibilities:<ol><li class="MsoListBulletCxSpFirst">Telcom Cost Optimization<ol><li class="MsoListBulletCxSpMiddle">Engage Telco and secure statement of account of the bank location for last 3 months</li><li class="MsoListBulletCxSpMiddle">Secure active accounts list and telco services being consumed from regional Voice Operations Lead </li><li class="MsoListBulletCxSpMiddle">Analyze current telco account setup with actual usage for last minimum 3 months</li><li class="MsoListBulletCxSpMiddle">Trend Analysis to track saves and spend by Service and account</li><li class="MsoListBulletCxSpMiddle">Work with regional Voice Operations Lead and local country support to agree termination and migration</li><li class="MsoListBulletCxSpMiddle">Assist with new SP trunk rate negotiation </li><li class="MsoListBulletCxSpMiddle">Work with regional Voice Operations Lead to request telco account changes as per alignment</li><li class="MsoListBulletCxSpMiddle">Verify account statement post changes </li><li class="MsoListBulletCxSpMiddle">Analyze the Cost Savings by services and Spend by telco account</li><li class="MsoListBulletCxSpMiddle">Work with operations billing team to handover telco account changes</li></ol></li><li class="MsoListBulletCxSpMiddle">Invoice by Telecom to SCB (More like Account Receivables tasks)<ol><li class="MsoListBulletCxSpMiddle">Billing Tracking including (not limited to)</li><li class="MsoListBulletCxSpMiddle">Telecom Service provider account details including Service Provider name, remittance information, billable account number, vendor ID, vendor address, vendor point of contact, email ID</li><li class="MsoListBulletCxSpMiddle">New lines against the commissioned date and ensure vendor invoices accordingly</li><li class="MsoListBulletCxSpMiddle">PO utilization and avoid any duplicate payment</li><li class="MsoListBulletCxSpMiddle">monthly items including recurring cost (MRC), usage charges and non-recurring cost (NRC) for all the payments made</li><li class="MsoListBulletCxSpMiddle">eProc, Purchase Requests and Purchase Orders towards Telecom providers</li><li class="MsoListBulletCxSpMiddle">Track decommissioned lines and ensure that invoices are updated accordingly and are accurate</li><li class="MsoListBulletCxSpMiddle">CDR analysis to review billing from Service providers</li><li class="MsoListBulletCxSpMiddle">Post all invoices, relevant supporting documentation and reports on the Bank’s SharePoint (or any other system as required)</li><li class="MsoListBulletCxSpLast">Complete a reconciliation monthly between the invoice tracker and the actual data stored to validate that all invoices and data have been stored</li></ol></li></ol></li><li class="wordsection1">Skills /Competencies:</li></ol><ol><li class="wordsection1">Essential Skills:<ol><li class="MsoListBulletCxSpFirst">Minimum 1-3 years experience in invoice processing, accounts payable, or a similar role within the BPO industry.</li><li class="MsoListBulletCxSpMiddle">Adequate understanding of billing systems and invoice processing tools.</li><li class="MsoListBulletCxSpMiddle">Proficiency in MS Excel and billing/invoice software like Proteas or similar platforms.</li><li class="MsoListBulletCxSpMiddle">High level of accuracy, problem-solving skills, and analytical thinking.</li><li class="MsoListBulletCxSpMiddle">Ability to communicate effectively with internal and external stakeholders.</li><li class="MsoListBulletCxSpLast">Experience working in a high-volume transaction environment.</li></ol></li><li class="wordsection1">Education / backgroud:</li></ol><ul><li class="wordsection1">Degree/Degree in IT / Computer Science / related discipline.<ul><li><ul><li class="MsoListBullet">Bachelor’s degree in Finance or Business Administration preferrable or other General Degree / Diploma.</li></ul></li></ul></li></ul><ol start="3"><li class="wordsection1">Additional Skills:</li></ol><ul><li class="wordsection1">Excellent customer interfacing skills.</li><li class="wordsection1">Excellent written and verbal communication skills.</li><li class="wordsection1">Strong attention to detail and outstanding analytical and Problem-solving skills.</li></ul> At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

This job is for a Telecom Consultant at Infosys, where you’ll analyze telecom costs and help clients save money. You might like this job because it combines problem-solving with impactful work, making a real difference for businesses.

Job description  About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile ...

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Infosys Limited (Malaysia Branch)