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Customer Success Executive (Client Servicing) Digital Ads

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This job is a Customer Success Executive for Digital Ads. You might like this job because you'll be the key link between sales, clients, and internal teams to ensure successful advertising campaigns, analyze sales effectiveness, and provide timely information for decision-making.

Undisclosed

Petaling Jaya, Selangor

Job Description

  • Act as a promarily liaison person between Sales Account Managers and other internal stakeholders within the company to ensure the digital advertising campaign are implemented successfully.
  • Assist Account Managers in crafting responses to RFPs, proposals and contracts.
  • Work closely with relevant internal stakeholders within the company to ensure the digital advertising campaign meets its intended key objectives and deliverables.
  • Establish a high level of rapport with current and potential clients as well as provide accurate and timely information for decision making purposes.
  • Responsible to liaise with Ad Operations department to generate performance report on the digital advertising campaign.
  • Work closely with Creative department to develop the digital artwork, if required by the client.
  • Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
  • To carry out addional task / work as directed by management from time to time.

Job Requirements

  • Advertising experience will be added advantage.
  • Candidate will demonstrate a strategic and analytical sales approach with focus on securing new business.
  • Must be customer-forcused leader with excellent communication, networking and negotiation skills.
  • Degree in Business Administration/Management/Marketing or any related advanced education.
  • 1-2 years working experience in similar capacity in an advertising environment with proven track record in over-achieving quota.
  • Must have good knowledge of Internet concepts and able to discuss them with conviction.
  • Excellent communication skills.

Benefits include:

  • 🌟 Flex your schedule with flexible hours and a hybrid work setup
  • 🌍 Join a super cool, diverse team from across APAC
  • πŸš€ Make a real impact and see your ideas come to life
  • πŸŽ‰ Epic team-building activities and unforgettable company events
  • πŸ’» Company laptop to fuel your creativity
  • πŸ₯ Comprehensive medical coverage to keep you healthy
  • 🎁 Flexible benefits to suit your lifestyle

Skills

Persuasive Communication
Account Management
Client Services
Client Onboarding
Upselling
Lead Follow-Up
Digital Advertising
Digital Marketing
Presentations
Analytical Skills

Company Benefits

Gen Y and Gen Z

We are young at heart with many Gen Y and Z staff

Bi-Monthly Townhall and Staff Activities

Never be bored with the usual 9-6 daily routine, we have many staff related activities

Company laptop

We provide our staff a company laptop

Regional Office in S.E.A

We have presence in 11 countries in South East Asia

Career growth

We are in Digital Marketing industry - with limitless growth potential

We care for your health

We cover outpatient medical coverage and hospitalization and surgical benefits


Additional Info

Company Activity

Last active - 1 hour ago

Career Level

Junior Executive


Company Profile

Innity Sdn Bhd-logo-image

Innity Sdn Bhd

In Innity, we do more than work together – we laugh, we cry, we celebrate, we play, we party, we work out, we innovate, we learn, we fail, we succeed – TOGETHER. We always try to make sure everyone feels involved. It goes without saying that Innitians know how to have fun. We dress up for random themed days, take our festive parties very seriously, go on crazy company trips, have planking competitions, go for picnics, and the list goes on!Β 

When it comes to work, we believe in equality and flexibility. Everyone deserves a chance to voice out their opinions and thoughts. We’ll take a collaborative effort every time to strive for perfection in everything we do.Β 

What we’re trying to say is – We’re OHANA.Β 

Follow us on Linkedin: https://www.linkedin.com/company/innity-sdn-bhd/Β