Jiyun Technology

Founded in 2022 , our brand was born from a passion for redefining online shopping for Muslimah fashion. We noticed a growing demand for stylish, high-quality modest wear at affordable prices and created a solution for it.
Our focus is on Muslimah fashion blending elegance, comfort, and premium materials to help women feel confident in what they wear. What sets us apart is our dedication to quality and affordability, with every piece made to deliver the perfect balance of fashion and feel.
We’re also actively running and growing our business on TikTok, engaging directly with customers through live sessions, styling videos, and real-time feedback. This has helped us build a strong and loyal community around our brand.

Company Background

Vision:To become one of the top recognized Muslimah fashion brands in Malaysia and Southeast Asia.

Mission: To provide elegant, high-quality clothing at the right price to making modest fashion more accessible to a wider audience. Through strong product design,engaging social presence, and excellent customer experience, we aim to build a brand that women trust and love.

Vision & Mission

<ul>
<li>Manage and monitor customer ratings and reviews across all company platforms.</li>
<li>Handle online customer enquiries via chat, comments, and messaging platforms professionally.</li>
<li>Address customer feedback, complaints, and issues, including handling difficult customers tactfully.</li>
<li>Communicate and coordinate with affiliates through designated chat platforms.</li>
<li>Maintain proper records of customer interactions and feedback.</li>
<li>Support and carry out administrative tasks as assigned by management. </li>
</ul>
Working Hours:
<ul>
<li>7.5 working hours per day (Rotate shift morning / afternoon)</li>
<li>6 working days per week</li>
<li>OT claimlable</li>
</ul>

This job is all about helping customers and keeping things organized! You might like this job because you’ll get to chat with people, solve their issues, and work with a team. Plus, you have the chance to earn extra pay for overtime!

Kerja ini adalah sebagai Customer Service cum Admin, di mana anda akan menangani pertanyaan pelanggan secara dalam talian dan memantau penilaian mereka. Anda mungkin berminat dengan kerja ini kerana ia memerlukan kemahiran komunikasi yang baik dan peluang untuk menyelesaikan masalah secara profesional, sambil menyokong tugas pentadbiran.

Customer Service




-Manage and monitor customer ratings and reviews across all company platforms.


-Handle online customer enquiries via chat, comments, and messaging platforms professionally.


-Address customer feedback, complaints, and issues, including handling difficult customers tactfully.


-Communicate and coordinate with affiliates through designated chat platforms.


-Maintain proper records of customer interactions and feedback.


-Support and carry out administrative tasks as assigned by managem...

Customer Service cum Admin

Jiyun Technology

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Company Profile

Jiyun Technology