Job Description

• Handle maintenance hotline inquiries and customer service requests.
• Source and compare quotations from suppliers and subcontractors.
• Coordinate and schedule maintenance works.
• Liaise with clients, technicians, suppliers, and subcontractors.
• Monitor maintenance job progress and ensure timely completion.
• Prepare maintenance reports and update job status records.
• Maintain proper filing, documentation, and office administrative records.
• Provide general administrative support to the operations team.

Job Requirements

• Minimum SPM, STPM, Certificate, Diploma, or equivalent qualification.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Basic proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Able to communicate in English and Bahasa Malaysia. Mandarin proficiency will be an added advantage.
• Responsible, attentive to detail, and willing to learn.
• Able to work independently as well as in a team environment.
• Positive attitude and good problem-solving skills.
• Experience in administration, customer service, maintenance coordination, or related fields is an added advantage but not required.

Skills