Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.



Employee Well Being

Pavilion Kuala Lumpur is located in Bukit Bintang. Yes, we are accessible  to MRT / Public Transport.

Accessible thru MRT

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.



Impactful Collaboration

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.




Career progressions

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!



Monetary Rewards

Our companies organises company dinners, trips, and social events.



Company Bonding

KUALA LUMPUR PAVILION SDN. BHD.

Pavilion Kuala Lumpur is Malaysia's premier shopping and lifestyle destination, located in the heart of Kuala Lumpur's vibrant Bukit Bintang district. Since opening in 2007, we have set a new standard in the retail landscape with over 700 stores featuring luxury fashion, unique dining experiences, and exciting entertainment options.
At Pavilion Kuala Lumpur, we believe in creating memorable experiences for our visitors by combining world-class shopping with innovative events and activities. Our iconic design, which includes the famous Pavilion Crystal Fountain, makes us a landmark destination in the city.
We are always looking for passionate and talented individuals to join our dynamic team. At Pavilion Kuala Lumpur, you will have the opportunity to grow, innovate, and be part of an inspiring environment where creativity and excellence thrive.
Join us and be part of a team that is dedicated to delivering exceptional experiences and shaping the future of retail in Malaysia.

Story of our Journey

At Pavilion Kuala Lumpur, our work culture is all about collaboration, innovation, and excellence. We pride ourselves on creating a vibrant and inclusive environment where every team member feels valued and empowered.
Collaboration and Teamwork: We believe that the best ideas come from working together. Our team thrives on open communication, mutual respect, and collective problem-solving. Whether it’s brainstorming sessions or everyday tasks, we support each other to achieve our shared goals.
Innovation and Growth: We encourage creativity and embrace new ideas. Our dynamic environment provides opportunities for continuous learning and professional development. We are committed to helping our team members grow their skills and advance their careers.
Supportive Environment: We foster a positive and supportive workplace where well-being and work-life balance are prioritized. We celebrate successes, learn from challenges, and create a space where everyone can contribute their best.
Commitment to Excellence: Our team is dedicated to delivering outstanding experiences for our visitors. We strive for excellence in everything we do, from customer service to innovative events and memorable experiences.
Join us at Pavilion Kuala Lumpur and be part of a team that is passionate about shaping the future of retail and creating a welcoming, inspiring place to work.

Our Culture

The Duty Manager provides staff, tenants and customers with a main point of contact for all inquiries and issues.
<ul>
<li>First point of contact for customer and tenant enquiries and complaints</li>
<li>Site patrols identifying H&amp;S, cleaning, maintenance and security issues</li>
<li>Monitor and manage front-of-house staff on a day-to-day basis</li>
<li>Incident management, investigation and reporting</li>
<li>Daily Duty Manager reporting to the Management team</li>
</ul>
The Duty Manager’s role requires good communication skills, reporting to the Management team on operational issues and offering solutions. In addition, a flexible approach is necessary to deal with the variety of tasks and situations in a customer focused environment. Experience of working within a customer facing environment is a requirement with a minimum of 2 years’ experience at a Managerial Level. IT literacy skills in MS outlook, Word, Excel &amp; Power Point. Good writing skills and able to produce accurate Incident Reports. Demonstrated ability to handle administrative details and routine day-to-day issues independently, assuming responsibility without direct supervision. Able to work on rotation of shifts, weekends and public holidays.

This job is for a Duty Manager at Pavilion Bukit Jalil Mall. You might like this job because you will be the main contact for customer inquiries, manage staff, and handle incident reporting, all in a customer-focused environment.

Leadership

Team Management

Communication

Problem Solving

Crisis Management

Customer Service

Multitasking

The Duty Manager provides staff, tenants and customers with a main point of contact for all inquiries and issues.



-First point of contact for customer and tenant enquiries and complaints


-Site patrols identifying HandS, cleaning, maintenance and security issues


-Monitor and manage front-of-house staff on a day-to-day basis


-Incident management, investigation and reporting


-Daily Duty Manager reporting to the Management team

The Duty Manager’s role requires good communica...

DUTY MANAGER (PAVILION BUKIT JALIL MALL)

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Company Profile

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