Job Description

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

We are currently seeking a high-energy and charismatic Business Development Associate to join one of the fastest-growing intra-city delivery platforms in Asia. If you thrive under pressure and embody a spirit of excellence, this role is for you!

What you’ll do:

• Sales and lead sourcing: Acquire and onboard business users by maintaining a healthy pipeline of leads, ensuring the achievement of weekly sales targets.
• Negotiation and deal closing: Lead contract negotiations to establish strong working relationships with our local partners, ensuring mutual growth and economic sustainability of the partnership.
• Business analysis: Track sales trends, provide in-depth data analysis on products and business users, and identify opportunities for demand growth.
• Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.
• Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.
• Brand ambassador: Promote our services and values by becoming the face of Lalamove when engaging with local partners.

Job Requirements

What we seek:

• Exceptional written and verbal communication skills to accurately engage potential users (Fluency in Mandarin or Bahasa Malaysia is a plus)
• Charming personality to build and maintain professional relationships
• Strong sales skills to effectively promote and secure clients for our services. Stay knowledgeable about our products and discuss available options
• Can-do attitude and grit to seize new opportunities and make things happen
• Knowledge and understanding of mobile and web technologies
• Excellent presentation and negotiation skills (Proficiency in CRM programs is a plus)
• Proficiency in Microsoft Office PowerPoint and Excel or G-suite (Docs, Sheets, Slides) 

What you’ll need:

• Bachelor’s degree in Business Administration, Marketing, or any related field is preferred but not mandatory
• Minimum of 2 years experience in sales or business development experience

Skills