company-logo-image

Key Account Manager (Home & Living, Sports & Outdoors)-Malaysia

ashley-avatar-image

AI-generated summary

beta

This job is a Key Account Manager at Lazada Malaysia, focusing on Home & Living and Sports & Outdoors. You might like this job because you'll get hands-on mentorship, build strong client relationships, and use data to drive growth and strategies!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

We are looking to hire entrepreneurial and aspiring Account Managers to join our Category Management teams in Lazada Malaysia. In this role, you will be mentored by a senior member of our Category Management team to drive category growth by employing analytical and eCommerce merchandising methodologies. In this role, you will be equipped with the skill sets needed in a customized and structured program to bring you up to speed in learning about the business, and building relationships with our brands and sellers. You will also work with data that helps us to drive strategic business decisions.

- Responsible for key client relationship management on the Lazada platform, establishing and maintaining long-term and stable partnerships.
- Develop and execute effective sales strategies to achieve sales targets and grow key client business.
- Deeply understand client needs and provide customized solutions to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure efficient order execution, customer service, and issue resolution.
- Regularly analyze sales data, assess market trends, and provide data-driven insights for business decision-making.


Job Requirements

The ideal candidate has demonstrated business judgment with a desire to actively manage and grow your own business. You must be a team player and demonstrate a passion for working cross-functionally to achieve own and common KPIs. You must be self-motivated and able to quickly dive deep into data to determine root causes of problems and implement scalable solutions. You will have a strong interest in ecommerce and sales, with a desire to actively manage and grow your portfolio. You will have a strong work ethic, excellent communication skills coupled with a mastery of office and data analytics.

- Bachelor's degree
- Proficiency in Excel (esp Pivot Table & vLookup)
- Outstanding communication and negotiation skills, capable of influencing and persuading key decision-makers
- Experience in B2B sales or client management in e-commerce or Home & Living category, is highly preferred
- Fresh graduates with relevant internship experience in e-commerce &/or Home & Living category, are highly encouraged to apply
- Proven problem-solving skills, able to work under pressure with strong organizational and priority management abilities
- Familiarity with the e-commerce market, in-depth understanding of the Lazada platform, and a good sense of market insights


Company Benefits

Collaborative team

We are as diverse as the region we connect, because we value the power of difference.

Rewarding career

We value curiosity and passion that allow the best ideas to surface from our people. We experiment, we learn, and we do better every day.

Diverse opportunities

Build your future with Lazada in in Commercial, Marketing, Technology, Customer Care, Strategy & Management, Corporate Function, and more!


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Lazada Express Malaysia-logo-image

Lazada Express Malaysia

ECOMMERCE IS CHANGING AND WE'RE LEADING THE CHANGE Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to...