Job Description

As a Mortgage Broking Assistant / Processor with Lionel Finance, you'll experience the perks of an international career without leaving your home. Join our innovative team and be part of a dynamic environment where your contributions drive success worldwide. In this role, you will collate all applicant documentation to ensure applications meet established time frames, gather supporting documents for loans, and prepare serviceability calculators for clients by interpreting financial data. Embrace this opportunity to excel in the Australian mortgage finance industry while impacting the global market.

As an Australian company, we focus on worklife balance and well-being of our employees as a key driver of success. Process driven personality fit in previous roles such as administration, accounting, book-keeping and mortgage professionals are highly regarded for this role, and an opportunity to learn the ropes of a brand new exciting industry.

Job Requirements

Mortgage Must-Dos: Responsibilities at a Glance

• Collating all applicant documentation to ensure applications meet established time frames
• Gathering and renaming supporting documents for loans in designated cloud drive & CRM, and ensuring they meet aggregator and lender compliance requirements
• Preparing serviceability calculators for clients by interpreting financial data
• Requesting pricing discounts and negotiating strong offers by providing competing bank offers
• Ordering property valuations
• Preparing loan lodgements
• Preparing RP data searches and property reports
• Performing data validations
• Running files through the compliance checklist
• Adhering to strict timeframes and deadlines when preparing loan applications
• Collecting information from lenders for existing clients and preparing a database
• Timely follow up with lenders, and key stakeholders. Good record keeping habits on the file update as required.
• Bank statements and living expenses analysis for applicants
• Familiarity in generating credit reports and reviewing them, addressing items of concern
• Verifying potentially fraudulent items, such as conflicting addresses, and flagging them to the broker
• Researching lender offerings and preparing product comparison reports
• Generate and identify compliance requirements in the CRM and completing data entry requirements required for lodgement
• Preparing outstandings for the lenders and various stakeholders to get the file approved, and be prepared for settlement
• Familiarity with pre-lodgement, lodgement preparation, approval, pre-settlement and post-settlement tasks, or can follow a template to complete tasks
• Managing and assisting existing clients with requests (e.g., repricing, refixing loans, loan variations)
• Ad-Hoc projects, help setting up process guide/system and automation upgrade projects, training of junior mortgage broking assistants and loan processors (when required).
  

Loan Processing:

• Chasing lenders for status updates and keeping the broker and applicant informed
• Chasing valuation status update
• Handling administration and fielding calls from applicants, responding to email/email management for the group and personal mailbox
• Preparing post-settlement activities
• Handling any rework
• Booking appointments and managing calendars and travel schedules
• Providing marketing, sales, and operational support (when required)
• Keying information into the broker CRM and keeping records up to date
• Attaching scanned files to CRM records
• Assisting with lead generation, marketing, sales, and operational tasks (when required)

Other requirements:

• Australian mortgage industry direct experience preferred but not essential.
• Non graduate with relevant experience may apply.
• This role might entail Australian working hours and Australian working days.
• First 3 months on probation will be on contract role, after which an opportunity to convert to permament full time position.
• Strong Clear English written and communication skills required, knowing how to speak Mandarin is a plus
• Merticulous, responsible, good time management, multi-tasking, fast learner and attention to details attributes are highly regarded

Skills