Job Description

Order Processing:

• Process sales orders accurately and efficiently.
• Ensure timely delivery to customers.
• Coordinate with warehouse and logistics teams for prompt order fulfillment.

Customer Support:

• Act as the primary point of contact for customer inquiries and concerns.
• Address customer questions regarding products, pricing, and delivery schedules professionally.

Data Management:

• Maintain and update customer databases, sales records, and relevant documentation.
• Ensure data accuracy and completeness for sales analysis and forecasting.

Sales Reporting:

• Generate and analyze sales reports regularly.
• Highlight key metrics like sales trends, customer demographics, and product performance.
• Provide insights to the sales team for better decision-making.

Inventory Management:

• Monitor inventory levels and coordinate with the procurement team for stock replenishment.
• Inform the sales team of potential shortages or delays in product availability.

Sales Coordination:

• Collaborate with the sales team to ensure smooth operations.
• Schedule meetings, prepare sales materials, and assist in creating sales presentations.

Administrative Support:

• Provide administrative assistance to the sales team, including organizing travel, scheduling appointments, and preparing expense reports.

Quality Assurance:

• Ensure adherence to company policies and procedures in all sales transactions.
• Maintain high standards of customer service and professionalism.

Job Requirements

Qualifications and Skills

• Experience in sales administration or a similar field is preferred.
• Skilled in Microsoft Office Suite (Word Excel Outlook) as well as CRM software.
• Demonstrated strong organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and precision in data entry and record maintenance.
• Able to work effectively both autonomously and collaboratively within a team.
• Willing to work in the Semenyih Selangor ar

Skills