Being healthy is part of the KPI! Purchase at staff price & get staff vouchers to exchange free products!

STAFF PURCHASE

Monthly Internal Training on Self Development & Nutrition Health.

Chance to attend external training too. 

SELF DEVELOPMENT

Bi-Annual BMI reviews and in-house nutritionist and consult when needed.

HEALTH MONITORING

All colleagues here are friendly and helpful. A place we call home and families :)

FRIENDLY & HELPFUL

Here, you earn your own bonus. All KPI and performance points are transparent. Quarterly review to be done to help you to hit your KPI!

TRANSPARENT

We have "Family Gathering" within the company every month to celebrate every little winning! (Let's pray MCO ends soon..) 

FAMILY GATHERING

Love Earth Organic

"A Heartfelt Mission to Nourish Lives" From loss came a purpose, from purpose came a passion. - Natasha Mah, Chief of Growth 
&nbsp;"Preserving Nature, One Organic Choice at a Time" Our earth gives selflessly; it's time we give back. - Jason Leong, Chief of Creation
&nbsp;"In Memory of a Mother’s Love: A Commitment to Health" Health isn’t just about longevity; it’s about the moments we cherish. - Samantha Mah, Chief of Inspiration
 In Love Earth Organic, we hold on to a strong vision to provide everyone Healthy, Chemical Free food. Believing one day we are able to make this mother earth pollution-free and everyone is able to stay healthy to create beautiful memories together.
 OUR BRAND PROMISES? 💚 All products are with birth cert (each product are traced carefully)
💚100% Organic &amp; Natural Products 💚 We eat what we sell (100% safe and reliable) 💚 Vegetarian Friendly If you are someone who is passionate in: Protecting the earth like how we are Taking care of your life like how we are, and Loving your loves one like how we are We welcome you to explore further with us 😊

ABOUT US

These are the values we hold on very strongly. Here we provide Monthly Self Development Training + Nutrition Health Training. And maintaining your BMI at the ideal range is one of your KPI 😏
<ol>
<li>POSITIVITY Positive thoughts, Positive actions, Positive results! Let’s stay happy &amp; fun!</li>
<li>LEARN Be humble, be teachable, and always keep learning.</li>
<li>EFFICIENCY We do the right things &amp; do them right the first time. Our goal is to get things right, not just to get things done.</li>
<li>TEAMWORK Alone we are a drop, together we are an ocean! We work as a team, we work as a family.</li>
<li>CUSTOMER FOCUS We listen, we assist. We solve customers’ problems like our own.</li>
<li>HONESTY Customers choose us because they trust our brand &amp; people. We do everything with the highest integrity.</li>
</ol>
 If these are not your beliefs, please don't mess with us.&nbsp;

CORE VALUES THAT GLUE US TOGETHER

EC Operations &amp; Customer Support
<ul>
<li>Manage day-to-day e-commerce operations including order issues, customer enquiries, refunds, returns, and platform tickets.</li>
<li>Ensure timely resolution in line with platform SLAs and maintain good customer experience and platform health.</li>
</ul>
System, Stock &amp; Pricing Control
<ul>
<li>Maintain accurate product listings, stock levels, pricing, and expiry-related data across platforms.</li>
<li>Coordinate closely with warehouse teams to manage stock discrepancies, OOS risks, fulfilment delays, and expiry control (FIFO / FEFO).</li>
<li>Prevent overselling, penalties, and operational errors through disciplined monitoring.</li>
</ul>
Campaign &amp; BAU Execution
<ul>
<li>Execute BAU and small-scale campaigns such as vouchers, flash sales, and limited-time promotions.</li>
<li>Ensure campaign setup, pricing, SKU tagging, and activation are accurate and timely.</li>
</ul>
Live Host Operations &amp; Administration
<ul>
<li>Manage live host scheduling, attendance tracking, and basic performance monitoring.</li>
<li>Support live session readiness and adherence to approved selling flows.</li>
<li>Coordinate campaign and monthly promotion briefings with live hosts to ensure alignment and continuous improvement.</li>
<li>Prepare and consolidate month-end live host pay and commission summaries for release.</li>
</ul>
Reporting &amp; Monitoring
<ul>
<li>Track daily sales, orders, stock status, expiry risks, and operational issues.</li>
<li>Update internal trackers and escalate risks or discrepancies promptly.</li>
</ul>

This job is for an E-Commerce Specialist who helps run online store operations, fixes customer issues, and manages product details. You might like this job because it involves creativity in campaigns and teamwork with warehouse teams to keep everything running smoothly!

Digital Marketing

E-Commerce Sales

Marketing

Data Analysis

Presentations

EC Operations and Customer Support



-Manage day-to-day e-commerce operations including order issues, customer enquiries, refunds, returns, and platform tickets.


-Ensure timely resolution in line with platform SLAs and maintain good customer experience and platform health.

System, Stock and Pricing Control



-Maintain accurate product listings, stock levels, pricing, and expiry-related data across platforms.


-Coordinate closely with warehouse teams to manage stock discrepancies...

E-Commerce Specialist

Love Earth Organic

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Company Profile

Love Earth Organic