Gain international exposure and learn from global best practices through selected overseas training programs.

Overseas Training Opportunity

Enjoy special discounts on Luckin Coffee products and services

Employee Discount on Products & Services

We provide statutory contributions for your retirement savings and social security protection in line with Malaysian regulations.

EPF & SOCSO

Access training programs, workshops, and conferences designed to build skills and support your career growth.

Professional Career Development

Your hard work and achievements are recognized through reward programs, appreciation events, and performance incentives.

Staff Appreciation & Rewards

Stay protected with insurance benefits that provide financial support and peace of mind.

Insurance Coverage

Luckin Coffee Malaysia

Luckin Coffee is a leading new retail coffee company worldwide. We are the pioneer of a technology-driven new retail model to provide coffee and other products of high quality, high affordability, and high convenience to our customers.

Since landing in Malaysia, it has been serving up quality coffee at affordable prices, with a modern twist. Now already expanding across major towns, Luckin is quickly becoming a favourite spot for coffee lovers here. Luckin Coffee opened its first store in Malaysia at Sunway Pyramid in January 2025.

High Quality
Our coffee beans come directly from top coffee-producing regions, and we have won the gold medal of IIAC for five consecutive years. Every batch of our coffee is carefully blended by our team of the WBC champions. Our coffee is selected from more than 180 blending formulas that highly match the taste of customers.

High Affordability
We advocate a more convenient and rapid “new retail” experience. Users can purchase, pick up, and take out coffee through our mobile app, completely changing the traditional coffee business mode. Experience the ultimate convenience with every cup of coffee carefully crafted and freshly made, just for you.

High Convenience
Our mobile app and presence on other third-party platforms cover the entire customer purchase process, offering our customers a 100% cashier-less environment. This enhances our customer experience, improves our operating efficiency, and allows us to stay connected with our customers and engage with them anytime, anywhere.

About Us

Harnessing the power of technology is at the core of our culture. Our concept is a pioneer in the F&amp;B industry as we leverage on Artificial Intelligence and Big Data to analyze and anticipate market trends, make efficient decisions on resource management and manage workload.

Luckin Coffee Malaysia offers a lot of opportunities for Malaysians who want to grow their career in a fast-paced and youthful environment. Whether you're into store operations, marketing, logistics, or even management, there's something here for you. Join a team that’s young, energetic, and always moving forward. At Luckin, you can work hard, learn fast, and have fun doing it. All while making your mark in one of the fastest-growing coffee brands around.

Why Join Us

As a Growth &amp; Operations Executive, you will support the execution and monitoring of campaigns across in-app and food aggregator (FA) platforms. This role focuses mainly on daily platform operations, promotional setup, campaign coordination, and performance monitoring to support overall sales growth and smooth operational execution.
You will work closely with internal teams and external platform partners to ensure campaigns are executed accurately and on time across all digital channels.

<ul>
<li>Support the setup and execution of in-app and food aggregator (FA) promotions, vouchers, push notifications, banners, and promotional bundles.</li>
<li>Coordinate with food delivery platforms (e.g., GrabFood, Foodpanda) and POS vendors for promotion setup, testing, and go-live readiness.</li>
<li>Monitor daily campaign performance and platform activities to ensure smooth operations and timely issue escalation.</li>
<li>Assist in maintaining promotion calendars and campaign tracking across different channels.</li>
<li>Support onboarding and integration processes for new outlets across app and FA platforms.</li>
<li>Track sales performance, voucher redemption trends, and basic campaign results across digital channels.</li>
<li>Assist in preparing weekly and monthly reports for campaign and operational performance.</li>
<li>Monitor platform visibility, promotion listings, and campaign accuracy to ensure proper execution.</li>
<li>Support simple data analysis and reporting to identify basic trends and opportunities.</li>
<li>Maintain communication with FA partners and vendors to ensure smooth coordination and timely execution.</li>
<li>Investigate and troubleshoot operational or sales-impacting issues together with relevant internal teams.</li>
<li>Support day-to-day operational tasks related to app and FA platform management.</li>
</ul>

This job is all about helping our promotions shine! You might like this job because you’ll work on exciting campaigns with apps and food delivery platforms, coordinating offers and ensuring everything runs smoothly to boost sales.

Kerja ini adalah sebagai Growth Operations Executive, di mana anda menyokong pelaksanaan kempen promosi dan pemantauan prestasi di platform digital. Anda mungkin berminat dengan kerja ini kerana ia melibatkan kerjasama dengan pelbagai pihak untuk memastikan kempen dijalankan dengan lancar dan membantu meningkatkan jualan!

Communication

Mobile Apps

Data Analysis

Teamwork

Proactivity

As a Growth and Operations Executive, you will support the execution and monitoring of campaigns across in-app and food aggregator (FA) platforms. This role focuses mainly on daily platform operations, promotional setup, campaign coordination, and performance monitoring to support overall sales growth and smooth operational execution.
You will work closely with internal teams and external platform partners to ensure campaigns are executed accurately and on time across all digital channels.


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Company Profile

Luckin Coffee Malaysia