We offer our employees access to a medical General Practitioner, providing them with quality healthcare when they need it most. 

Medical GP

We value transparency – your performance is guided by clear Key Performance Indicators (KPIs) to help you stay on track and grow with us.

Corporate & Appealing

We offer flexible work from home schedules . This allows them to better manage their personal and professional commitments.

Hybrid - Working Flexibility

Our medical insurance plan is designed to provide our employees with comprehensive medical coverage. 

Medical Insurance

Managing Prestige Sdn. Bhd. 

<div>We are made up of a variety of human beings, with a whole lot of experiences and different backgrounds. We are creative, we are logical, we are powerful, yet humble.<br>If you would like to know more, please visit us at: https://managingprestige.com<br><br></div>

<div>MISSION<br><br></div><div><strong>We are committed to fulfilling whatever task we take on and by doing so, we are improving ourselves. We in balance and we feel that to truly win, everyone has to win. We make you better and you make us better. Whatever we do, we give it our 100%. We believe in creating and it starts with what we create within ourselves.<br></strong>VISION<br><br></div><div><strong>Managing Prestige will be a name that people know and when they hear it, they smile and feel good inside. It will be associated with excellence, creativity and improving lives. Spreading zaniness and happiness. It will be a place where anything is possible. If your mind can conceive it, we will achieve it. We are the dream team, a place of infinite possibilities.<br></strong><br></div><div><strong>At the end of the day, this is what we hold close to our souls – even if it is the tiniest change, we strive for constant improvement. Being constant means consistent positive growth. Consistency works.<br></strong><br></div>

Mission and Vision

<p>We’re looking to hire a dedicated individual to join us in a <strong>permanent Customer Support role</strong> based in <strong>Malaysia</strong>. In this role, you’ll be helping customers through email, phone, and live chat, so strong communication skills in both <strong>English and Bahasa Malaysia</strong> are important.</p>
<p>We’re looking for someone who’s not only a great communicator but also thinks on their feet and enjoys solving problems. If you’re professional, reliable, and passionate about delivering great customer service, we’d love to hear from you.</p>
<p>&nbsp;</p>
<p><strong>Job Responsibilities:</strong></p>
<ul>
<li>Manage incoming phone calls, emails and live chat.</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
<li>Provide accurate, valid and complete information by using the right methods/tools</li>
<li>Meet personal/customer service team sales targets and call handling quotas</li>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts and file documents</li>
<li>Follow communication procedures, guidelines and policies</li>
<li>Take the extra mile to engage customers</li>
</ul>

This job is about helping customers full-time in Malaysia through calls, emails, and live chats. You might like this job because it offers a chance to solve problems and build relationships, all while using your English and Bahasa Malaysia skills!

Critical Thinking

Teamwork

Communication

Client Services

Computer Literacy

Detail Oriented

We’re looking to hire a dedicated individual to join us in a permanent Customer Support role based in Malaysia. In this role, you’ll be helping customers through email, phone, and live chat, so strong communication skills in both English and Bahasa Malaysia are important.
We’re looking for someone who’s not only a great communicator but also thinks on their feet and enjoys solving problems. If you’re professional, reliable, and passionate about delivering great customer service, we’d love to ...

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Company Profile

Managing Prestige Sdn. Bhd.