Job Description

1. Sales Support

• Assist the Sales team in preparing quotations, proposals, and contracts for corporate and group bookings.
   
• Process booking confirmations, invoices, and related documentation.
   
• Maintain and update sales records, client databases, and reports.
   
• Follow up with clients on pending quotations and required documents.
   
• Prepare weekly and monthly sales reports for management review.
   

2. Teambuilding & Group Event Coordination

• Coordinate logistics for teambuilding programs and group events.
   
• Liaise with Operations, F&B, Finance, and other departments to ensure smooth event execution.
   
• Prepare event checklists, attendance lists, and program schedules.
   
• Assist in on-site event registration and coordination when required.
   
• Ensure all client requirements are communicated clearly to internal teams.
   

3. Customer Service & Communication

• Respond to customer inquiries via email, phone, or walk-in in a timely and professional manner.
   
• Provide accurate information on packages, pricing, promotions, and availability.
   
• Handle customer feedback and escalate issues when necessary.
   

4. Administrative Duties

• Manage filing systems and documentation related to sales and events.
   
• Monitor payment status and follow up on outstanding payments with Finance.
   
• Support the team in preparing marketing materials and promotional updates.

Job Requirements

• Diploma or Degree in Business Administration, Marketing, Hospitality, or related field.
   
• Minimum 1–2 years of experience in sales administration, hospitality, event management, or theme park industry (preferred).
   
• Strong organizational and multitasking skills.
   
• Good communication skills in English and Bahasa Malaysia.
   
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
   
• Ability to work in a fast-paced environment and during weekends/public holidays when required.

Skills