Enjoy flexible work models, paid time off, and paid parental and family leave to support your work-life balance and personal needs.

Take time for yourself and your family

Enhance your career with rotation programs, mentor relationships, and learning and development opportunities to grow professionally and personally.

Expand your opportunities and potential

Health care benefits, global wellness resources, and employee assistance programs to prioritize your well-being and support your overall health.

Prioritize your health and wellness

Enjoy retirement benefits, employee bonuses, stock grants, and an employee stock purchase plan to secure your future and build financial stability.

Enjoy rewards for excellent performance

Motorola Solutions Malaysia

At Motorola Solutions, we build and connect safety and security technologies in our never-ending pursuit to help keep people safer everywhere because we’re all at our best when we feel safe.&nbsp;

We also build and connect technologies to help protect people, property, and places, enabling critical collaboration between public safety agencies and enterprises for a proactive approach to safety and security.&nbsp;

Source: <a href="https://www.motorolasolutions.com/en_xp/about.html" target="_self">Motorola Website</a>

Who We Are

Inclusive&nbsp;
We foster inclusion, equity and diversity to support our customers, communities and each other.
&nbsp;
Driven
We keep it simple by focusing on what matters most so we can seize opportunities with speed and confidence.

Innovative
We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond.&nbsp;

Accountable 
We stand behind the work we do, the contributions we make and the high business standards we maintain.&nbsp;

Passionate 
We meet challenges with energy and determination, always pursuing ever-higher standards.&nbsp;

Partners
We work with our customers to address obstacles before they become challenges.&nbsp;

Source: <a href="https://www.motorolasolutions.com/en_xp/about.html" target="_self">Motorola Website</a>
&nbsp;

Our Values

<h2>Company Overview</h2>​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. <h2> Department Overview</h2>The Supply Chain Department is represented by a dynamic team of more than 100 people. We constantly grow and put a strong focus on development both general and individual. Within the Supply Chain we run Order Management, Delivery Management, Customer Master Data, Order Scheduling, Repair, Shipping, Demand and Supply Planning team. Not only do we support other departments but also each other by being there for people in the moments that matter<h2> Job Description</h2><ul><li>Seamless execution from order, book to ship through working closely with internal cross functional teams. (Sales, Finance, Product and Fulfillment center)</li><li>Process orders with correct documents in compliance with policies and procedures.</li><li>Be the single point of contact for customers on their orders and inquiries thorough email and chat.</li><li>Handling inquiries and questions, handle complaints, troubleshoot problems and provide information as requested.</li><li>Review scheduled ship date for each orders and provide ship commit to customer upon request.</li><li>Attend weekly business meeting and provide info on shippable orders for the month.</li><li>Assigned serial numbers to orders prior to shipments. Provide reports to customers as requested after shipments closed.</li><li>Assigned to work on improvement projects to drive and achieve higher levels of service quality and ensuring customer satisfactions.</li></ul>#LI-WL1<h2> Basic Requirements</h2><ul><li>Candidate must have minimum a Bachelor's Degree in relevant fields.</li><li>3-5 years experience in order management, customer service or related type of experience preferred.</li><li>Excellent command of Japanese in spoken and written form. (Native or JLPT N2 above only)</li><li>Fluent in English, good comprehension in English</li><li>Knowledge of MS Office, especially Excel ,Word, Power point on cloud is essential.</li><li>Ability to work with various stakeholders and create proactive partnerships.</li><li>Self starter and independent worker.</li><li>SAP / Oracle or other database system experience are preferred.</li><li>Attention to detail, creative and result oriented.</li><li>Able to apply initiative to solve problems and improve work processes.</li><li>Communicates information effectively and in an appropriate manner.</li><li>Good attitude, team player and adaptable to change as per business decisions.</li></ul>#LI-WL1<h2> Travel Requirements</h2>None<h2> Relocation Provided</h2>None<h2> Position Type</h2>Experienced<h2>Referral Payment Plan</h2>YesEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.&nbsp;We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

This job is an Order Management Coordinator at Motorola Solutions. You might like this job because you’ll directly impact customer orders and work with a dynamic team, all while using your Japanese language skills in a role that enhances public safety.

Company Overview​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us bu...

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Company Profile

Motorola Solutions Malaysia