• Bachelor's Degree in Social Science, Human Resource, Psychology, or any business studies qualification from a recognised university.
• 3+ years of relevant experience required (3-5 years). 
• Good experience in organising the full training cycle, from gaps and needs analysis, identifying training objectives, planning and delivering to the evaluation of training effectiveness. 
• Strong understanding and knowledge of instructional design, learning and development principles, training methodologies, and best practices. 
• Familiar with an e-learning management system or platform and technology-driven solutions in delivering online learning. 
• Proficient in creating engaging training content using various tools and platforms. Close familiarity with talent management and succession planning. 
• Excellent in communication, presentation, and stakeholder engagement roles. 
• A creative problem solver with the ability to adapt in a fast-changing work environment.

Training & Development Policy & Practices

• Assist in the review, planning, and implementation of MRANTI’s learning and development policy, processes, and practices.
• Monitor the training budget and manage training costs while meeting L&D programme objectives within the timeline and budgetary allocation.
• Identify and propose enhancements to the existing training and development practice/policy based on best practices in the industries and business requirements.

 

Training Needs Identification & Analysis (TNI/TNA)

• Identify and analyse training and development needs within the organisation via skills gaps analysis, performance reviews, and regular engagement with Heads of Department (HODs) based on business and organisational requirements.
• Propose and plan training development programs based on the needs of the organisation and individuals in consultation with HODs and business direction.
• This includes revising the training programmes as necessary to adapt to change and industry developments.

 

Stakeholder Management

• Manage and maintain good relationships with training providers/trainers/consultants in the private and public sector to ensure the organisation receives effective and tailored training solutions and stays up-to-date with industry best practices.
• Engage and work closely with MRANTI senior leaders/HODs and individual staff to develop effective training and development programmes.

Training Delivery & Evaluation

• Partner and collaborate with internal service providers in effective training administration and organisation to run planned and required learning and development activities across all levels.
• Identify and propose suitable developmental areas and programs, solutions, tools, and methodologies available in the market for adoption on a needs basis.
• Plan, create, and (co)deliver a range of training using face-to-face, digital, and blended learning for MRANTI staff to address business requirements.
• Evaluate training and development programmes and prepare reports for management in areas such as usage, engagement, and performance, as well as cost-effectiveness & ROI.
• Provide induction in regards to learning and development to the new hire to promote and inculcate a learning culture in MRANTI.
• Monitor and review the progress of trainees through training evaluation, questionnaires, and discussions with managers, and provide trainees with timely and constructive feedback.

Data, Process & System Management

• Maintain a high level of integrity of the system and process in place, ensuring governance and compliance standards are in place.
• Adopt a data-driven approach to ensuring training data is clean and error-free, enhancing reliability and data quality for better training clarity.
• Ensure training and development SOPs, records, and documentation are updated and maintained accordingly for organisational compliance and reference.